Night Customer Service Assistant/supervisor

6 months ago


Newcastle upon Tyne, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Customer Service Assistant/Supervisor - Newcastle Clayton Street**

**Hours per week: 28.5 hours per week**

**Hourly rate: £11.50 - £13.50 per hour**

**Shift availability: Must be available to work night shifts between 10pm and 8.30am Monday to Sunday, you will typically work 3 nights out of the seven.**

**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**
- **Hit the Jackpot on an exciting new career with Admiral**_
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS1CSA

**Job Types**: Full-time, Permanent

**Salary**: £11.50-£13.50 per hour

Expected hours: No less than 28.5 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Newcastle upon Tyne, NE1 5PF: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aged 18 or above due to Licensing Laws?
- If successful we carry out DBS checks. Are you comfortable with this?
- Are you flexible between 10pm and 8.30am Monday to Sunday? You would typically work three nights out of the seven.

Work Location: In person



  • Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment are looking for a Customer Service Supervisor to join our team in Newcastle, NE12 8BU on a permanent basis. This is a full time role working on a shift rotation. You’ll need to work flexibly with variable hours of work to respond to the changing needs of the service. This can include morning/day/evening/night shifts as well as...


  • Newcastle upon Tyne, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Newcastle Queens Square** **Hours per week: 30 (5 shifts per week)** **Hourly rate: £10.50 - £12.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. This will be a range of days, evenings and overnight shifts with...

  • Nights Supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom Hotel Indigo Newcastle Full time

    As Nights Supervisor, you will be key to delivering a friendly and efficient service. You will work as part of a team to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience, whilst supporting management to ensure a smooth service throughout the hotel. You will be instrumental in leading, coaching, mentoring, and...


  • Kingston upon Hull, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Hessle Road, Hull** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift availability: Must be available to work Friday, Saturday and Sunday nights.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those...

  • Nights Supervisor

    7 months ago


    Newcastle upon Tyne, United Kingdom KE Hotels Full time

    As Nights Supervisor, you will be key to delivering a friendly and efficient service. You will work as part of a team to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience, whilst supporting management to ensure a smooth service throughout the hotel. You will be instrumental in leading, coaching, mentoring, and...

  • Nights Supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full time

    As Nights Supervisor, you will be key to delivering a friendly and efficient service. You will work as part of a team to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience, whilst supporting management to ensure a smooth service throughout the hotel. You will be instrumental in leading, coaching, mentoring, and...


  • Kingston upon Hull, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Hessle Road, Hull** **Hours per week: 40 hours per week** **Hourly rate: £10.50 - £12.50 per hour** **Shift availability: Must be available to work night shifts between 10pm and 8.30am Monday to Thursday.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour...


  • Newcastle upon Tyne, United Kingdom Beech Holdings Full time

    **Night Customer Service Assistant (CSA)** Hours: 48 - inc. evenings and weekends Location: Newcastle Upon Tyne Reporting to: Residence Manager **Salary**: £12.36 per hour Manchester Apartments is part of the Beech Holdings group, a fast-growing Property Developer, Lettings, Property and Facilities Management business based in Manchester city centre....

  • Supervisor

    6 months ago


    Newcastle upon Tyne, United Kingdom Adventure Leisure Full time

    Supervisor required to assist the with the day-to-day supervision and management of our busy city centre venue. We are looking for people with energy, drive, and enthusiasm. If you are an experienced Team Leader/Supervisor who is an optimistic and infectious leader of people, then it’s you we are looking for. To be a successful Supervisor, you will need...

  • Nights Supervisor

    7 months ago


    Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full time

     As NightsSupervisor, you will be key to delivering a friendly and efficient service. Youwill work as part of a team to create a warm and welcoming atmosphere for allour guests and ensure they have a great experience, whilst supportingmanagement to ensure a smooth service throughout the hotel.You will beinstrumental in leading, coaching, mentoring, and...


  • Kingston upon Hull, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Hull Hessle Road** **Hours per week: 16 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...


  • Newcastle upon Tyne, United Kingdom Victory Casino Slots Full time

    Victory Casino Slots is a national provider of Arcade and Casino Slots entertainment in the UK. We operate the best gaming and amusement machines on the market and pride ourselves on offering outstanding service for our customers. **Typical Shift Patterns**: Daytime - 09:00 - 16:00, 10:00 - 20:00, 12:00 - 22:00 Evening - 16:00 - 22:00 Night - 22:00 -...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time

    About UsAt Accor Hotels, we believe that everyone deserves a warm and welcoming stay. That's why we're committed to providing exceptional customer service and creating memorable experiences for our guests.We're currently seeking a Night Receptionist to join our team at ibis Styles London Gatwick Airport. This is a part-time role working 16 hours a week, with...


  • Newcastle upon Tyne, United Kingdom DXC Technology Full time

    **Work Location**: Cobalt Business Park **Hours per week**: Full-Time **Contract type**:Permanent Do you want to work for a company who delivers excellence for our Customers and Colleagues and who focuses on our new core values: Deliver, Collaborate, Community, Care, and Do the right thing. At DXC we have a long established partnership with a major UK high...


  • Newcastle-under-Lyme, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Newcastle under Lyme** **Hours per week: 18 (2/3x shifts per week)** **Hourly rate: £10.50 - £12.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 2 to 3 shifts per week. This will be a range of days, evenings and overnight shifts with...


  • Newcastle upon Tyne, United Kingdom Office Angels Full time

    Are you a highly motivated and customer-focused individual looking for a new challenge? We are seeking a Customer Service and Facilities Supervisor to join our team in Newcastle upon Tyne, offering a competitive annual salary of £30,000 and a range of benefits.In this role, you will be responsible for overseeing the daily operations of the front of house...


  • Berwick-Upon-Tweed, United Kingdom Playnation Part of Inspired Full time

    As a **Customer Services Assistant** you will be working as part of a team in a fast paced, fun environment that is open 7 day a week from 9am until late. you will ensure our guest are having an enjoyable time whilst making certain machines are operational, clean and correctly merchandised. Main duties include - Customer Service - always enthusiastic and...

  • Foh Supervisor

    7 months ago


    Newcastle upon Tyne, United Kingdom Scream For Pizza Full time

    **Who We Are** We are a neighbourhood pizza joint with 26 internal covers and 36 external covers, and a consistently busy takeaway offering all year round. We expect this summer to be our even busiest yet! Starting as a street food van, and the first to bring Neapolitan and Brooklyn style pizza to Newcastle, we now have a thriving mobile catering arm...

  • Night Supervisor

    6 months ago


    Kingston upon Hull, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Supervisor - Hull Chapel Street** **Hours per week: 30 hours per week** **Hourly rate: £11.20 - £12.70 per hour** **Shift Pattern - Night shift between 10pm and 8:30am. You will work Monday, Tuesday and Wednesday night shifts therefore you must be available to work these shifts.** **If working between the hours of 11pm and 6am, you...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist, working night shifts in our stores.As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that every shopper has a positive experience in our store.Key Responsibilities:Provide...