Customer Service Assistant/supervisor

6 months ago

Kingston upon Hull, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Customer Service Assistant/Supervisor - Hull Hessle Road**

**Hours per week: 16 hours per week,**

**Hourly rate: £11.50 - £13.50 per hour**

**This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.**

**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**
- **Hit the Jackpot on an exciting new career with Admiral**_
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS1CSA

**Job Types**: Full-time, Permanent

Pay: £11.50-£13.50 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Hull, HU3 4EH: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aged 18 or above due to Licensing Laws?
- If successful we carry out DBS checks. Are you comfortable with this?
- Are you fully flexible to work a range of day, afternoon, evening, night and weekend shifts at 30 hours per week?

Work Location: In person

  • Night Customer Service Assistant/supervisor

    7 months ago

    Kingston upon Hull, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Hessle Road, Hull** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift availability: Must be available to work Friday, Saturday and Sunday nights.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those...

  • Night Customer Service Assistant/supervisor

    7 months ago

    Kingston upon Hull, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Hessle Road, Hull** **Hours per week: 40 hours per week** **Hourly rate: £10.50 - £12.50 per hour** **Shift availability: Must be available to work night shifts between 10pm and 8.30am Monday to Thursday.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour...

  • New Store Customer Service Supervisor

    7 months ago

    Kingston upon Hull, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for a **Customer Service Supervisor** to join our brand new team **for our store opening in **North Point Shopping Centre, Bransholme**! **This is a part time role, working 20 hours a week **and will require the flexibility to work shifts in the daytime, evenings and at weekends.** ***We are one of the UK’s fastest...

  • Customer Service Assistant

    6 months ago

    Kingston upon Hull, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Hull, HU9 5LP **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for night...

  • Customer Service Assistant

    6 months ago

    Kingston upon Hull, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Hull., HU3 4AA **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Customer Service Assistant

    1 week ago

    Kingston upon Hull, United Kingdom Michael Page Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Assistant Position to work for a reputable legal firm which have lots of exciting plans for 2025! This would be an excellent opportunity for someone experienced within customer services or someone that would like to start their career with a business that will provide full...

  • Customer Service Assistant

    1 week ago

    Kingston upon Hull, United Kingdom CV-Library Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Assistant Position to work for a reputable legal firm which have lots of exciting plans for 2025! This would be an excellent opportunity for someone experienced within customer services or someone that would like to start their career with a business that will provide full...

  • Customer Service Assistant

    1 week ago

    Kingston upon Hull, United Kingdom Michael Page Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Assistant Position to work for a reputable legal firm which have lots of exciting plans for 2025!This would be an excellent opportunity for someone experienced within customer services or someone that would like to start their career with a business that will provide full training...

  • Customer Service Assistant

    6 months ago

    Kingston upon Hull, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Hull, HU3 4AA **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Customer Service Assistants

    2 months ago

    Kingston upon Hull, United Kingdom CV-Library Full time

    Page Personnel have just registered multiple new Customer Service Assistant Positions in Hull to work for a reputable business within the Legal Industry! This would be an exceptional opportunity for someone who is passionate about helping and supporting customers and someone who is looking to further their career with a business which will provide excellent...

  • Customer Service Assistant

    7 months ago

    Kingston upon Hull, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Hull, HU7 0BA **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a Sales...

  • Customer Service Assistant

    6 months ago

    Kingston upon Hull, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Hull, HU9 5LP **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistants

    1 month ago

    Kingston upon Hull, United Kingdom Page Personnel Full time

    Page Personnel have just registered multiple new Customer Service Assistant Positions in Hull to work for a reputable business within the Legal Industry!This would be an exceptional opportunity for someone who is passionate about helping and supporting customers and someone who is looking to further their career with a business which will provide excellent...

  • Customer Service Assistants

    1 month ago

    Kingston upon Hull, United Kingdom CV-Library Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Assistant Position to work for a reputable law firm which are going through some very exciting times and expansion of the business! If you are passionate about customer services and looking to join a progressive company that are experts in their sector and in return for your hard...

  • Customer Service Assistants

    5 days ago

    Kingston upon Hull, United Kingdom CV-Library Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into an office based role? Would you like to join a business that provide full training and an excellent progression plan? Do you want to join a fun and dynamic team? Then this could be the role for you! We are currently recruiting for Customer Service Assistants in...

  • Customer Service Assistants

    4 days ago

    Kingston upon Hull, United Kingdom Michael Page Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into an office based role?Would you like to join a business that provide full training and an excellent progression plan?Do you want to join a fun and dynamic team?Then this could be the role for you!We are currently recruiting for Customer Service Assistants in...

  • Customer Service Assistant

    6 months ago

    Kingston upon Hull, United Kingdom The Riverside Group Full time

    **Job Title**:Customer Service Assistant **Contract Type**:Permanent **Salary**:£24,853.60 per annum, pro rata (£25,204.25 is achieved after 18 months successful performance in the role) **Working Hours**:17.3 hours per week **Working Pattern**:Rolling 3-week rota covering weekends 9am to 5pm and weekdays between 9am and 8pm **Location**:Redwood Glades,...

  • Customer Service Assistant

    6 months ago

    Kingston upon Hull, United Kingdom Drinksworld TA Morrisons Daily Full time

    **Customer Service Assistant - Job Description** **Reports to**:Store Manager **Our Company** At Drinksworld we provide excellent standards and service to our customers and we know that the experience our customers receive will only be as good as the people who deliver it, and this is where you can get in on the action! While each position is critical to...

  • Customer Service Assistant/supervisor

    7 months ago

    Newcastle upon Tyne, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Newcastle Queens Square** **Hours per week: 30 (5 shifts per week)** **Hourly rate: £10.50 - £12.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. This will be a range of days, evenings and overnight shifts with...

  • Customer Service Supervisor

    7 months ago

    Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment are looking for a Customer Service Supervisor to join our team in Newcastle, NE12 8BU on a permanent basis. This is a full time role working on a shift rotation. You’ll need to work flexibly with variable hours of work to respond to the changing needs of the service. This can include morning/day/evening/night shifts as well as...