Head and Neck Medical Secretary

7 months ago


Northampton, United Kingdom Northampton General Hospital Full time

To co-ordinate the day-to-day management and maintenance of the patient elective pathwayin accordance with the Patient Access Policy. Receive and take telephones calls, taking relevant action and dealing with other enquires, internally and externally. You will problem solve, resolving situations to prevent ongoing issues or complaints within the service. You will deal with any queries, make appointments and arrange visits and meetings when required.

As a medical secretary you will maintain consultant diaries, assist with scheduling consultant workload and communicate with other relevant parties concerning planning and rescheduling of work. You will provide accurate, efficient typing from an audio-based dictation system, typing letters, results, discharge summaries, reports and general correspondence all within the Trust target frame. You will open the post and prioritise for the consultants, dealing with matters not requiring clinical input and deal with general administrative tasks. Please refer to job description



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