Team Leader Admin Assistant

3 months ago


Pontypool, United Kingdom Citizens Advice Torfaen Full time

This is a new role to Citizens Advice

Do you enjoy meeting and helping people in your community, are you well organized, do you have good IT and administration skills? If its excellent experience you want to add to your CV or simply having a greater sense of purpose we can certainly help you achieve this.

Management are looking for someone who can assist with daily admin duties, ideally 2/3 times a week.

Citizens Advice support people in our community, helping the vulnerable, supporting people to navigate their challenges, be there to signpost people to the support that can help positively change their situation. We support with a wide range of issues including Welfare benefits, Housing, Debt, Family, Employment and much more. Volunteering will not only help others but give you a vast amount of experience and enjoyment.

Responsibilities may include:

- Data entry
- Screen and direct phone calls and distribute correspondence.
- Handle requests and queries appropriately.
- Manage diary and schedule meetings and appointments.
- Attend Meetings and take notes
- Attend community events

**Job Type**: Volunteer

**Salary**: £1.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexitime
- Free or subsidised travel

Schedule:

- Flexitime

Ability to commute/relocate:

- Pontypool, NP4: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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