Expert Mainframe Capacity Planner

5 months ago

Remote, United Kingdom Ensono Full time

At Ensono, our** purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Developing impactful solutions is something we do together at Ensono, because **Ideas Start Here**. Great things happen when many voices are heard, and people are supported to run with their ideas. On our teams, you will be backed by leaders with passion for our business. This is a place where your ideas can **Do Great Things.**

We can **Do Great Things** because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.

**Adventure starts here. **Here you will be a part of a team that encourages you to master your craft, ask tomorrow’s questions today, and chart your own path. Our Associates focus on client impact with curiosity and a feeling of relentless commitment. You will support this mission in this role, where you will be doing the following:
**About the role and what you’ll be doing**:
The expert level capacity planner role has principal responsibilities for managing multiple **_mainframe_** client accounts to ensure optimal performance. These responsibilities include development of repeatable processes for providing KPI metrics aligned with organizational and client commitments. A core function is to identify and perform detail analyses which result in recommendations to both Ensono and client on how to achieve the best performance on their mainframe compute environment. This senior planner will also be engaged to support diagnostics and resolution contributing to incident root cause investigation. Performance analysis using internally developed tools/processes and vendor products to increase efficiency through automation and/or standard processes, as appropriate. Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies. The planner will also interact with other technologies, such as storage, virtual tape, and network in support of the client environment.

The Expert Capacity Planner will be engaged in critical capacity projects and support core company strategic initiatives. Will be involved in both existing client support, as well as onboarding new clients. The expert planner will also provide mentoring, technical leadership and guidance to other planners within the organization.

**Key Areas of Focus for this Role**
- Mainframe experience (z-series, zos operating system etc.)
- Mainframe scripting/programing experience, utilizing JCL and/or other coding languages
- Statistical tool like SAS, MXG expertise
- Manage multiple projects with mínimal support and shifting priorities
- Support multiple client environments each having unique requirements and requests
- Understanding of SMF data flow
- Weekend support infrequent but possible (1 out of 10 weekends)
- Support team on-call rotation
- KPI identification and definition
- Developing client forecasting models
- Mainframe resources should possess zCP3000 experience
- Perform Analytical Modeling with tools used to right-size solutions
- Mainframe resources IBM pricing concepts and SCRT experience
- Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
- Proficient in identifying performance issues
- Client Onboarding and outmigration project support responsibilities
- Provides mentoring, technical consultation, training, and knowledge sharing to other associates and organizations
- Lead and mentor on high complexity assignments to other associates on the team
- Establish strong relationships with teams and outsource partners through continuous dialogue and support
- Define, engineer, and deploy automation solutions for capacity team supported processes
- Microsoft Office proficiency
- Senior level verbal and written communication skills

**We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.**

**Your experience and skills**
- Typically requires a minimum of 10 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or equivalent work experience
- Understands the competitive Mainframe landscape from both a business and technical perspective (especially capacity and performance)

**What we offer**

**Our benefits include**:

- 27 days annual leave (plus bank holidays)
- 1/2 day on your birthday
- Sabbatical options at 5 & 10 years
- Discretionary bonus
- Up to 5 days study leave
- Generous company pen

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