Account Support Executive
6 months ago
**Account Support Specialist**
**Overview**
**Account Support Specialist** required to work for one of the UK and Europe’s No1 Cloud-based Telematic providers. Business is booming and the **Account Support Specialist **is at the heart of it by supporting some of their key customers in their daily interaction with the business.
**Responsibilities**
- Assist Key Account Manager with administrative duties such as scheduling meetings, preparing reports and organising documentation.
- Maintain accurate and up-to-date records of account-related activities, communications, and interactions.
- Serve as a point of contact for clients, addressing inquiries, requests, and concerns promptly and professionally.
- Coordinate communication between clients and internal teams to ensure timely responses and resolution of issues.
- Facilitate the onboarding process for new partners/customers, ensuring a smooth transition and timely implementation of services or products.
- Collaborate with internal departments to gather necessary information, set up accounts and support with training.
- Support head of Strategic Account Management in ensuring business processes are being followed within the team.
- Provide exceptional customer service to clients, addressing their needs in a timely and professional manner.
- Support in escalated issues in conjunction with the AM to resolve them to clients' satisfaction.
- Communicate client feedback and insights to relevant teams to inform product/service improvements and strategic decision.
- Prepare regular reports and updates for AM and leadership, highlighting achievements, challenges, and opportunities within the accounts.
- Identify opportunities for process improvements and service enhancement.
**Skills/Experience**
- Ability to build effective relationships at all levels.
- High level of interpersonal, communication and negotiation skills
- Strong organisation and planning skills and deadline-driven
- Project management experience
- Solid experience with CRM software (Odoo) and MS Office (particularly MS Excel & Teams)
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation, and presentation abilities
- Strong verbal and written communication skills
**Perks of the Role**
- Fantastic salary £26,000-£28,000 *Experience Dependent*
- Working Hours are Monday-Friday 9 am
- 5 pm
- Private Healthcare
- 5% Employer pension contributions when contributing 5%
- 33 days Holiday
- Company Sick Pay
- Life Assurance 4x annual salary
**Salary**: £26,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
- No weekends
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Account management: 1 year (preferred)
- sales: 1 year (preferred)
Work Location: In person
-
Account Acquisition Executive
4 days ago
Royal Tunbridge Wells, United Kingdom Office Angels Full timeAccount Acquisition ExecutiveWe are looking for an experienced Account Acquisition Executive to join our team. The ideal candidate will have a strong background in sales and customer service.Key Responsibilities:Identify and acquire new business opportunities through prospecting activities such as cold calling and networking.Build and nurture lasting...
-
Account Support Executive
6 months ago
Royal Tunbridge Wells, United Kingdom Vermelo RPO Full timeAs an Account Support Specialist, you'll be integral to supporting our key customers and ensuring seamless interactions, contributing to the ongoing success of our thriving business. **You will**: - Assist Key Account Manager with administrative tasks including scheduling meetings, preparing reports, and organizing documentation. - Maintain accurate and...
-
Account Executive
6 months ago
Royal Tunbridge Wells, United Kingdom New Wave Solutions Ltd Full timeMy client is an extremely well-established insurance provider with multiple branches across the UK. Due to expansion, they are looking for an Account Executive with commercial insurance experience to join their team on a permanent basis. My client offers a collaborative, supportive working environment, a bonus scheme, training and fantastic career...
-
Sales Executive
1 month ago
Royal Tunbridge Wells, United Kingdom CV-Library Full timeSales Executive / Account Executive Rural Tunbridge Wells £30,000 per annum + Monthly Profit related bonus (OTE circa £35,000pa ) Hours: 9-5pm - Hybrid working 3 days working in office, 2 days remote working. Benefits: 20 days annual leave + Bank Holidays, EAP, Free Parking, Social team events...++ We are recruiting for a dynamic and...
-
Sales Executive
3 weeks ago
Royal Tunbridge Wells, United Kingdom Office Angels Full timeSales Executive / Account Executive Rural Tunbridge Wells £30,000 per annum + Monthly Profit related bonus (OTE circa £35,000pa ) Hours: 9-5pm - Hybrid working 3 days working in office, 2 days remote working. Benefits: 20 days annual leave + Bank Holidays, EAP, Free Parking, Social team events...++ We are recruiting for a dynamic and driven Sales...
-
Sales Account Executive
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Always Candid Full timeJob Title: Sales Account Executive**Job Summary:**We are seeking a skilled Sales Account Executive to join our team at Always Candid. As a Sales Account Executive, you will be responsible for managing client relationships, identifying new business opportunities, and driving revenue growth.**Key Responsibilities:*** Develop and maintain strong relationships...
-
Account Executive
1 week ago
Tunbridge Wells, United Kingdom Brook Street UK Full timeWe are seeking a highly motivated Sales Professional to join our dynamic team at Brook Street UK. As an Account Executive, you will be responsible for identifying, contacting, and advising businesses.Key responsibilities include managing a sales pipeline from initial contact through to product issuance. Strong written and verbal communication skills,...
-
Account Growth Executive
6 days ago
Tunbridge Wells, Kent, United Kingdom Austin Fraser Full timeWe are looking for an experienced Account Growth Executive to join our team in Tunbridge Wells. In this role, you will be responsible for driving account growth and expansion through effective client relationship management and business development strategies.The ideal candidate will have a minimum of 2 years of customer service experience in an office...
-
Accounts Assistant
7 months ago
Royal Tunbridge Wells, United Kingdom Marshall Motor Group Full time**Accounts Assistant**: Job description **Role: Accounts Assistant** **Location: Nissan Tunbridge Wells** **Hours: full time Monday to Friday** **Salary: Competitive** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and...
-
Accounts Assistant
7 months ago
Royal Tunbridge Wells, United Kingdom Marshall Motor Group Full time**Role: Accounts Assistant** **Location: Tunbridge Wells Audi** **Hours: full-time, Monday to Friday** **Salary: Competitive** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more.** **Who we are** Marshall Motor Group...
-
Social Media Executive
6 months ago
Royal Tunbridge Wells, United Kingdom Evolution Talent Solutions Full timeAre you looking for a career within social media management in an agency environment where you’ll be working across various B2B brands? Do you have an interest in all things tech? Want to take your career to the next level? Look no further, this role is for you! This well-established PR agency has big ambitions, they currently work some exciting tech,...
-
Home Support Worker
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Peacocks Executive Care Full timeAbout UsWe are Peacocks Executive Care, a new provider of executive head injury specialist care services to private clients in East Sussex and Kent. Our team is dedicated to delivering high-quality, person-centred care that promotes independence and well-being.Job TitleSenior Care WorkerSalary Range£15-£17 per hour, based on experience and...
-
Client Relationship Executive
2 weeks ago
Royal Tunbridge Wells, United Kingdom Office Angels Full timeRole: Client Relationship Executive Location: Tunbridge Wells Salary: £(phone number removed) per annum + excellent benefits including 22 days annual leave + Bank Holidays, Monthly Bonus, Pension, career development ++++ Hours: 8.30am - 5.30pm Monday - Friday. Flexible start and end times. Hybrid working potential following probation. Looking for a...
-
Head Injury Support Specialist
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Peacocks Executive Care Full timeWe are a new to market executive care provider, offering support to adults in need of rehabilitation in their own homes across East Sussex and Kent. We pride ourselves on delivering Person Centred Care, making a meaningful difference in the lives of our clients.As a Head Injury Support Specialist, you will play a vital role in helping customers with tasks...
-
Client Relationship Executive
2 weeks ago
Royal Tunbridge Wells, United Kingdom CV-Library Full timeRole: Client Relationship Executive Location: Tunbridge Wells Salary: £(phone number removed) per annum + excellent benefits including 22 days annual leave + Bank Holidays, Monthly Bonus, Pension, career development ++++ Hours: 8.30am - 5.30pm Monday - Friday. Flexible start and end times. Hybrid working potential following probation. Looking for a...
-
Executive Home Care Companion
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Peacocks Executive Care Full timeAbout Peacocks Executive CareWe are a dynamic and innovative care provider offering personalized support to adults in their own homes. Our team is dedicated to delivering high-quality care and promoting independence and well-being among our clients.Salary & BenefitsWe offer competitive pay rates up to £13.10 to £17 per hour based on experience and...
-
Account Manager
1 month ago
Royal Tunbridge Wells, United Kingdom CV-Library Full timeAccount manager – Food Manufacturers This business is a leading international supplier, producer and distributor of food ingredient products who have grown an amazing reputation, team and brand within the market and supply customers in Food Manufacturing, Retail, Foodservice and Wholesale. The team is hugely passionate and energetic with a strong set...
-
Account Manager
3 weeks ago
Royal Tunbridge Wells, United Kingdom Always Candid Full timeAccount manager – Food Manufacturers This business is a leading international supplier, producer and distributor of food ingredient products who have grown an amazing reputation, team and brand within the market and supply customers in Food Manufacturing, Retail, Foodservice and Wholesale. The team is hugely passionate and energetic with a strong set of...
-
Trade Marketing Executive
2 weeks ago
Royal Tunbridge Wells, United Kingdom Flat Fee Recruiter Full timeStep into an exciting role as a Trade Marketing Executive with Search Press, where your creativity and marketing expertise will help drive the success of our inspiring art and craft publications.Benefit from a competitive salary, private health insurance, company bonuses, and much more Trade Marketing Executive Tunbridge Wells, Kent, TN2 3DR Full time,...
-
Trade Marketing Executive
3 weeks ago
Royal Tunbridge Wells, United Kingdom Flat Fee Recruiter Full timeStep into an exciting role as a Trade Marketing Executive with Search Press, where your creativity and marketing expertise will help drive the success of our inspiring art and craft publications.Benefit from a competitive salary, private health insurance, company bonuses, and much more!Trade Marketing Executive Tunbridge Wells, Kent, TN2 3DR Full time,...