Customer Relationship Management

3 weeks ago


Wakefield, United Kingdom Sublime Energy Services Full time

Sublime Energy Services is looking for a full-time Customer Relations Representative to join our team in Wakefield.

**The Role**:
**Essential Duties**:

- Build rapport with customers by helping them with problems they may be facing
- Communicate clearly and professionally with customers about products services options
- Follow up on unresolved issues to ensure they are resolved in a timely manner
- Maintain records of customer interactions in our CRM system
- Manage the company's sales goals through effective customer communication
- Work closely with Sales Rep to ensure that all sales goals are met
- Ensure that all sales goals are met by maintaining high levels of customer satisfaction
- Responding to inquiries from existing and new customers about new products services
- Develop leads from existing customers by providing quality service

**Job Types**: Full-time, Part-time
Part-time hours: 25-30 per week

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Wakefield: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)

Work Location: In person

Application deadline: 09/09/2023
Reference ID: CRM Executive
Expected start date: 11/09/2023



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