Senior Supervisor

2 weeks ago

Wakefield, United Kingdom TC Facilities Management Full time

**About The Role**:
***Retention bonus of £250.00 (if you stay for 12 weeks and have no unauthorised absence)**

***Refer a friend £250.00 bonus (if your friend has stayed in the roles for 12 weeks and has no unauthorized absence)**

We are currently recruiting for a Senior Site Supervisor to manage an onsite cleaning team in a busy distribution centre.

**Job Purpose**
To supervise a team of multi service operatives and ensure service delivery standards and specifications are met and within budget, therefore delivering “green” audits.

**Major Accountabilities**
- To deliver on site cleaning and waste operative duties ensuring schedules and rotas allow for all areas to be serviced on time to standards and specification
- To develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
- To support Site Manager with the complete audits accurately and on time, carrying out any resolution actions identified within timescales.
- To complete and process all necessary paperwork accurately and on time, providing ‘sign off’ for completed tasks as required.
- To ensure all cleaning materials and machinery are available, in good working order and used in a safe manner.
- To ensure all periodical cleans are completed to the required specification and timescale and signed off by the customer.
- To complete Decontamination Cleans as and when requested by the Client
- To support delivery of the schedules where appropriate and necessary.
- To ensure all staff have the correct uniform and are dressed appropriately to reflect the TC brand.
- To ensure shift handover books are completed and handed over every shift.
- To confirm attendance of all members of staff due in on shift.
- To complete Return to work interviews with team members.
- To manage first stage HR and Employee relations issues in accordance with the company HR Policies and in consultation with an appropriate HR representative recognising and valuing diversity in all cases
- To support the recruitment process for multi service colleagues ensuring adherence to TC recruitment processes and standards at all times.
- To support Site Manager in ensuring payment of staff correctly and on time every time by following all company time and pay processing requirements.
- To train and induct all staff in their role, the standards expected, the TC values and company policies, procedures and guidelines
- To ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures
- To adhere to all company processes, policies and procedures
- To attend meetings & training as and when required by the Company

Other responsibilities:

- To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations.
- Ensure all Health & Safety incidents or concerns are reported correctly & on time.
- To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
- To comply with the requirements of the Data Protection Act.
- To comply with the company’s policies on equal opportunities.

**Role Requirements**:

- Excellent written and verbal communication skills
- Previous experience of managing a team
- Sound knowledge of Health and Safety and COSHH legislation
- Flexible with working hours when required

**What do you get from us?**

Our colleague and client relationships are really important to us, so if you feel you have the skills to help us meet their needs, then we have all the training and tools on our processes and systems to help you achieve this.

Assistance Programme through Health Assured - Physical, mental and financial health support for all our colleagues through our ehub and phone.

Grocery Aid - Emotional, practical and financial support, through counselling, advice and grants.

Wagestream - Track and access your money as you earn it. Save as you earn and learn better spending habits

Perkbox - Saving on your weekly shop, days out, eating out and utility bills. Plus, recipes and wellbeing tips.

Fortnightly pay

Free uniform

Online training in multiple languages

**About Us**:
**A little about us**:

- A family-owned business, founded in 1962.
- Turnover over £84 million, employing over 4,000 colleagues.
- Currently sit within the top 2% of all cleaning and security providers.
- Our services include Cleaning, Security, Specialist, and FM services.
- Passionate about delivering a personable and reliable service
- We work within multiple industries and they will probably be brands you know and love, if this all sounds great to you then we look forward to hearing from you.

**Start Time & End Time**: 07:00 till 19:00

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