Customer Support Administrator
4 days ago
Adhesive Dispensing
24 - 26K
Our client is looking to recruit a Customer Support Administrator to join their small team.
Main aspect of the role are - **Primary role responsibilities**
- Answering the telephone, obtain accurate information when message taking or dealing with the customers requirement as and when able
- Create sales order in SAGE from customer orders received
- Create supplier purchase orders
- Process & managing orders to be shipped and ensuring any undelivered items are followed up with the appropriate courier to final resolution.
- Liaise with Customers & Suppliers
- Manage open backlog of sales order through to invoicing
- Issue customer invoices
- Assist credit control with accounts on hold, chasing payment, issue monthly statements
- Assist accounts payable activities with queries
- Ensuring defined processes and procedures are adhered to and maintained at all times, in line with ISO 9001:2015
- Ensure invoicing is complete for month end
- Filing
- Stock Taking activities
You will have a minimum of two years previous experience within these areas, and have good computer skills.
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