Administrator (Podiatry)

This post is to provide excellent administrative support to the busy MK Podiatry Service. It is a highly motivated and busy service providing support to patients often with complex and high risk needs.

**The primary responsibilities of the post are**:

- ensuring the smooth and efficient running of administrative/central booking office.
- processing of referrals, appointments discharges
- provide timely data for service manager

The MK Podiatry Service is very busy, having in the region of 1,300 patient appointments each month. It takes a dedicated, compassionate and organised admin team to support the appointment procedures - these are the characteristics of the established admin team.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
- To support the efficient running of the admin office, prioritising urgent patient appointments
- To Support the organisation and delegation of office activities
- To communicate face to face, by telephone with patients, podiatry staff, other professionals and members of the public in a professional, courteous and friendly manner
- To undertake administrative duties within the office e.g. booking appointments, filing, uploading information, patient discharges, liaise with patients/staff regarding cancellations, rebooking appointments
- To ensue referrals received by the service are correctly processed
- To ensure amendments/changes to patient details are updated and as required passed to relevant departments, managers, staff etc.