IT Customer Support Assistant

2 weeks ago


Bletchley, Milton Keynes, United Kingdom Oxfordshire City Council Full time

Job Title: IT Customer Support Assistant

Location: Milton Keynes and surrounding areas

We are seeking a talented and enthusiastic individual to join our team as an IT Customer Support Assistant. As a key member of our technical team, you will be responsible for providing exceptional customer service and support to our clients.

About the Role:

  • You will work closely with our technical team to resolve technical issues and provide ongoing support to clients.
  • Learn and develop your skills in networking, wireless, desktop devices, audio visual systems, and software platforms.
  • Assist the team with workshop repairs, equipment commissioning, deliveries, documentation, and 1st Line support onsite and remotely.

Requirements:

  • Age 16+
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

Benefits:

  • Competitive salary: £20,000 - £25,000 per annum
  • Ongoing training and development opportunities


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