Customer Service and Data Administrator
7 months ago
A great opportunity has arisen in our Customer Services team to join us as a Customer Service and Data Administrator. You will join an established and growing leader in the ventilation industry based at our offices in High Wycombe.
This would suit somebody who enjoys working with data and has a methodical and organised approach as the work involves reviewing, updating, extracting, and inputting data onto our systems for projects as well as the usual day-to-day business activities. You will also assist in the extraction and redaction of customer data in accordance with GDPR regulations.
Working with internationally recognised and market-leading brands, this Customer Service Administrator role will push you to your limits and enable you to grow in capability and confidence. There is an excellent support network and a team of industry professionals around you while you get to grips with the job.
**We provide everything you need to do the job. Although you can bring your own pencils if you like...**
**We are looking for genuine team players who can work alongside a team of experts and industry professionals in a modern office with great colleagues.**
**Key Responsibilities of a Customer Service Administrator**
- Extracting product data from our ERP system and manipulating that data into the customers' required format.
- Order processing and sales administration.
- Producing and issuing quotations for ventilation systems and providing these to designers, architects, direct customers, and consumers.
- Processing goods return requests from customers and their credits.
- Checking, validating, and processing data; providing high-quality, accurate reports (daily, weekly, monthly) in Excel and SQL.
- Assisting and supporting the internal and external sales teams and working closely with other departments within Airflow.
- Modernising, automating, and streamlining processes to ensure reports and dashboards can be delivered in a seamless way.
**Benefits**:
- 25 days holiday plus a day off for your birthday
- Auto enrolled group pension plan
- Private medical insurance
- Life assurance
**Additional Information**:
**Essential Skills**:
You will be IT literate and enjoy managing and processing a large volume of confidential customer information, ensuring at all times compliance with GDPR legislation. We actively encourage you to identify and recommend improvements to processes as you go about your work so we can make our processes more efficient in terms of timeliness and quality.
**Skills**:
- Strong customer service skills and the ability to interact confidently with customers and colleagues.
- Microsoft Excel skills and experience to an advanced standard.
- Excellent written and verbal communication skills.
- Ability to organise, plan, and prioritise tasks, with the flexibility to change priorities.
- Experienced in working in a busy environment working to targets and deadlines.
**Experience**:
- You will have demonstrable experience of data manipulation and data cleansing.
- Previous experience in a customer service or client services position including complaint resolution.
- Previous use of a CRM System (Customer Relationship Management) is required.
**Desired Skills**:
- Previous experience of managing a service engineers' diary.
- Previous experience of processing export orders including associated paperwork would be beneficial, but not required as training would be provided.
**About Company**:
With a wealth of knowledge gained from over 60 years’ experience, Airflow Developments Limited are widely regarded as a world leader in air movement and ventilation innovation. We operate in both domestic and commercial ventilation markets.
**Essential Requirements**:
You will be IT literate and enjoy managing and processing a large volume of confidential customer information, ensuring at all times compliance with GDPR legislation. We actively encourage you to identify and recommend improvements to processes as you go about your work so we can make our processes more efficient in terms of timeliness and quality.
**Skills**:
- Strong customer service skills and the ability to interact confidently with customers and colleagues.
- Microsoft Excel skills and experience to an advanced standard.
- Excellent written and verbal communication skills.
- Ability to organise, plan, and prioritise tasks, with the flexibility to change priorities.
- Experienced in working in a busy environment working to targets and deadlines.
**Experience**:
- You will have demonstrable experience of data manipulation and data cleansing.
- Previous experience in a customer service or client services position including complaint resolution.
- Previous use of a CRM System (Customer Relationship Management) is required.
-
Customer Service Administrator
7 months ago
High Wycombe, United Kingdom RME Consultants Full time**RME Consultants are working with a business in the Chinnor area to find a Customer Service Administrator to join their growing team. Are you a team player who has previous office based experience? THIS ROLE OFFERS CAREER PROGRESSION!** **Role: Customer Service Administrator** **Salary: £25,000 - £26,000 per annum** **Working Hours: Monday - Friday,...
-
Customer Service Administrator
1 month ago
High Wycombe, United Kingdom CV-Library Full timeOn behalf of our client, we are recruiting for a customer project administrator to join an expanding company. You will be providing admin support to existing customers of the business which will involve managing the process from start to finish of the contracted services to the customer’s satisfaction. Full training will be provided for the...
-
Customer Service Administrator
2 weeks ago
High Wycombe, United Kingdom Techunite Ltd Full timeOn behalf of our client, we are recruiting for a customer project administrator to join an expanding company. You will be providing admin support to existing customers of the business which will involve managing the process from start to finish of the contracted services to the customer’s satisfaction. Full training will be provided for the candidate.The...
-
Customer Service Administrator
3 days ago
High Wycombe, United Kingdom Airflow Developments Ltd Full timeA great opportunity has arisen in our Customer Services team to join us as a Customer Service Administrator. You will join an established and growing leader in the ventilation industry based at our offices in High Wycombe. This Customer Service Administrator role would suit bright and motivated individuals that have had previous experience within a customer...
-
Customer Service Administrator
6 months ago
High Wycombe, United Kingdom The ICM Group Full time**Job Title**:Customer Service Administrator (Temporary to Permanent) **Location**:High Wycombe **Salary**:£11 per hour **Hours**:Monday to Friday, 8 am - 5 pm (40 hours per week) **Contract Type**: 12 weeks temporary contract then permanent **Key responsibilities**: - Responding to customer complaints and resolving issues - Updating customer records...
-
Customer Service Administrator
3 months ago
High Wycombe, United Kingdom Recra Consulting Full timeCustomer Service Administrator - FMCGAre you a dedicated and proactive individual with a passion for delivering exceptional customer service? We are looking for a Customer Service Administrator to join our dynamic teamKey Responsibilities:Respond to customer inquiries promptly via phone and email, providing expert assistance and resolving issues.Process...
-
Customer Service Administrator
7 months ago
High Wycombe, United Kingdom Recra Consulting Full timeRecra are working in partnership with a leading manufacturer and supplier of flavourings, extracts and essences, producing high quality taste solutions, they are currently recruiting for a permanent Customer service administrator to join their vibrant team! As a Customer Service Administrator You will be the primary person in this role and as such must be...
-
Customer Service Administrator
19 hours ago
High Wycombe, United Kingdom Airflow Developments Ltd Full timeA great opportunity has arisen for an addition to our Customer Services team on a permanent basis. You will join an established and growing leader in the ventilation industry based at our offices in High Wycombe. This role would suit bright and motivated individuals that have had previous experience within a Customer Services or Client Services role andhas...
-
Customer Service Administrator
2 days ago
High Wycombe, United Kingdom Equals One Full time**Customer Service Administrator** Competitive salary High Wycombe HP12 4HS Full time Immediate start available Join a dynamic business and own an equity stake! Shawston have become a vital market leading supplier to both Mechanical Services and Fire Protection contractors and as part of Shawston’s growth and continued expansion plans, we have an...
-
Data Input Administrator
3 days ago
High Wycombe, United Kingdom Hays Specialist Recruitment Limited Full timeData Input Administrator position based in High Wycombe. Salary £20,500 **Your new company** A growing company based in High Wycombe are seeking a Data Input Administrator to join their team. This position is fully office based. **Your new role** As the Data Input Administrator you will be responsible for entering various data formats into our system. This...
-
Customer Service Administrator
7 months ago
High Wycombe, United Kingdom Synergy Flavours Ltd Full time**Do you love Customer Service?** **Do you like to ownership of your work?** **Do you want to work for an innovative company?** As a customer service administrator you will be given a set of customers to take ownership of and as such will enter orders and communicate information regarding orders and deliveries back to these customer. **Objectives, Roles...
-
Customer Service Administrator
6 months ago
High Wycombe, United Kingdom Synergy Flavours Ltd Full time**Do you love Customer Service?** **Do you like to ownership of your work?** **Do you want to work for an innovative company?** As a customer service administrator you will be given a set of customers to take ownership of and as such will enter orders and communicate information regarding orders and deliveries back to these customer. **Objectives, Roles...
-
Customer Service Administrator
7 months ago
High Wycombe, United Kingdom Synergy Flavours Ltd Full time**Do you love Customer Service?** **Do you like to ownership of your work?** **Do you want to work for an innovative company?** As a customer service administrator you will be given a set of customers to take ownership of and as such will enter orders and communicate information regarding orders and deliveries back to these customer. **Objectives, Roles...
-
Customer Service Representative
3 days ago
High Wycombe, United Kingdom LinkLife Full time**Job Title**:Customer Services **Location**:High Wycombe, Buckinghamshire **Salary**:£21,000 - £23,000 **Main Responsibilities**: - Strong Administration support to the business - Processing orders - Data Entry - Customer service - Manage and prioritise customer orders - Printing orders - Any other responsibilities as required for the successful...
-
Customer Service Administration Position
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Institute of the Motor Industry. limited Full timeAbout the JobA Customer Accounts Administrator is required to support our Technical Account Managers in High Wycombe. The successful candidate will work closely with various departments to process sales, produce job cards, and maintain existing accounts.This is a permanent role with a competitive salary of approximately £26,000 per annum, including 25 days...
-
Returns Service Administrator
7 months ago
High Wycombe, United Kingdom TSI GmbH Full time**JOB SUMMARY** Under general supervision of the Service Manager. This individual works closely with Customer Service to ensure instruments returning from customers are inspected and booked in, and also returned to dispatch. The Administrator handles all instruments returned for inspection and repair, and will work with internal service technicians and...
-
Customer Services Support Administrator
7 months ago
High Wycombe, United Kingdom S4 Personnel Limited Full time**Ref: 3730** **Job Title: Customer Services Support Administrator** **Salary: £22,500 - £23,400** **Location: Loudwater - Office based, potential work remotely on an 80/20 split after successful training** **Hours: 37.5 hours/week - Monday to Friday (with half an hour for lunch)** Working for our well-respected client this is a busy and varied role....
-
Customer Service Executive
1 day ago
High Wycombe, United Kingdom Bucks and Berks Recruitment Full timeOur client, an international company, is looking to recruit a first class Customer Service Executive to join their friendly team. This role is paying between £22k and £25k plus benefits and comes with free parking. Duties include - Processing orders, quotes and returns - Following up with customers to ensure customer satisfaction and resolve any queries -...
-
Customer Service Executive
3 days ago
High Wycombe, United Kingdom Bucks and Berks Recruitment Full timeOur client, an international company with a small UK office, is looking to recruit a first class Customer Service Executive to join their friendly team. This role is paying between £22k and £25k plus benefits and comes with free parking. Duties include - Processing orders, quotes and returns - Following up with customers to ensure customer satisfaction and...
-
Administration and Data Worker
4 weeks ago
High Wycombe, United Kingdom Woodrow Mercer Healthcare Full timeJob Title: Administration and Data WorkerFull time: 37hrs per weekLocation: High WycombeSummary: To provide an efficient administrative, data entry, data reporting and reception support to the serviceDuties and Responsibilities1Data Entry and data reportinga)Enter client data onto the appropriate ILLY Carepath database. b)Book clients for appointments using...