Transfer of Care Referrals Co-ordinator

7 days ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Do you thrive on a challenge? Are you methodical with the drive to succeed?

An opportunity has arisen to join the Older Peoples Service & Transfer of Care Hub team at Colchester Hospital as a Transfer of Care Referrals Co-ordinator.

The post holder will be required to carry out a wide range of duties to support the Transfer of Care Hub (TOCH) in the delivery of a high quality care and effective discharge planning from the acute hospital.

The main focus of the Referrals Co-ordinator is to assess patients that have been referred into the TOCH within the first 24 hours to identify their care needs, with the aim to discharge as many patient’s with Pathway 0/1 on the same day as referred
- To prioritise and assess new referrals into the TOCH, including Early Identification of Complex Discharges, within 24 hour period to recognise the level of care required.
- To liaise with the ward MDT, wider services within the Transfer of care hub, the patients and their families to appropriately identify and signpost a suitable pathway, with the aim to discharge home the same day or progress onto allocation of a Case Manager.
- The post holder would be expected to educate patients, families and ward staff regarding eligibility for care and to understand for their own health and social care needs, whilst promoting the Home First Ethos

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



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