Practice Administrator

7 months ago


Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

An exciting opportunity has arisen for an experienced Administrator to work with the Integrated Healthcare Team at HMP Nottingham, providing extensive administration support.

This unique environment offers the opportunity to work with different organisations and subcontractors and support the delivery of care across a range of services including primary care, mental health and substance misuse.

The Offender Health Directorate is one of the largest and most successful providers of prison healthcare in the UK. The Directorate provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.

To provide an efficient, comprehensive administrative service to the Integrated Healthcare Team, supporting the clinical team in the organisation and facilitation of patients referrals, hospital appointments and ongoing patient care/treatment. Also maintaining patient records and databases on SystmOne.

Liaising with external organisations where required, i.e. hospitals, other prisons and partner agencies and colleagues within this prison.

The Directorate provides healthcare to 9 prisons. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.

We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

TeamNottsHC

Provide comprehensive secretarial, clerical and administrative support to the Assistant Practice Manager, Head of Healthcare, GPs, Nurses and Team Leaders. Ensuring provision of work is to a high standard of accuracy and presentation, often working to tight deadlines and under pressure.

Liaise with external organisations as required, contributing to continuity of care for patients e.g referrals, hospital appointments.

Word process correspondence including letters, memos and collating reports.

Filing, photocopying, scan and attaching documents.

Input data and maintain databases.

Input accurate data onto SystmOne ensuring timely and accurate reports are provided to the Assistant Practice Manager and Head of Healthcare.

Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota types and ledgers.

Manage the SystmOne rota’s, ensuring accurate records for data collection.

Be responsible for data collection from SystmOne.

Attend meetings as a minute taker and be responsible for producing and circulating minutes.

Be responsible for managing own workload, consulting with the Assistant Practice Manager if required.

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures, and practices of Nottinghamshire Healthcare NHS Trust. It is the post holder's responsibility to ensure they keep up to date with these policies and other policy documents. This includes Infection Control


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