Pay Train Lobby Assistant

3 months ago


Leeds, United Kingdom Northern Trains Full time

**GRADE**:CO2

**SALARY**:£22,001 rising to £25,172 per annum after 6 months

**ROLE TYPE**:On site

**HOURS**:35 per week

**Is cash handling and numeracy ‘Your Thing’?**

We are looking for a Pay Train Lobby Assistant to work in our busy Pay Train Lobby in Leeds. You'll work closely with our Conductors, providing them with ticket machines ahead of their shifts.

Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.

Ready to make them yours? Join us on this journey.

**About the role**:
As well as issuing ticket machines, you'll also be responsible for distributing floats and proactively dealing with returned machines and cash taken at the end of a Conductor's shift. You will also ensure that any faults with the ticket machines are reported, and also dealing with any surplus and losses that occur during your shift.
- You will be joining an active team and become a major player, contributing to the team's success.
- If this sounds like your thing, we'd love to hear from you.

**About you**:

- To excel in this role, you should also be able to demonstrate the following:

- Excellent numeracy skills
- Basic computer skills
- The ability to work shift patterns including evening, nights and weekend work

**Our Benefits**:

- Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Full Uniform for Frontline Facing Roles - our frontline people are the face of the business, so we provide you with a stylish and high-quality uniform.
- Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependants, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
- 75% discount with other Train Operating Companies - after 2 years with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- A generous holiday entitlement - our holiday entitlements can help you feel like you can get away too.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
- Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
- Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.

You can find out more here.
- We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace._



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