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Hotel Valet

3 months ago


Leeds, United Kingdom Dakota Leeds Full time

Dakota Hotel based in Leeds
City Centre are seeking a hospitable individual with a full UK drivers license
for the role of Concierge with valet parking and driving duties.



 



CONTRACT AND PAY RATE



The role carries a permanent
contract working a minimum of 40 hours per week, over any 5 days out of 7 including
working weekends. Earnings are £12.75 per hour, paid weekly which equates to a minimum guaranteed salary of £26,500 plus tips. 



  



PRIMARY ROLE RESPONSIBILITIES



  •  To
    carry out Concierge duties by welcoming all guests who arrive at Dakota,
    providing bag portering, and working closely with Reception to provide a
    seamless experience.
  • Carry
    out valet parking duties, driving and parking guest cars as well as the hotel
    car.
  • Provide
    a consistently excellent level of guest service in accordance to our service
    principles and values, ensuring that all guests receive special attention and
    recognition.
  • Work
    closely alongside all other departments especially Reception to ensure
    excellent communication and be proactive in assisting other departments as
    required. This may include delivering room service, taking items to guest
    bedrooms, and answering the hotel phone.
  • Manage
    the welcome and seating of any groups of guests before entering the building.
  • Offer additional services to
    make the guest experience more seamless i.e. making restaurant reservations,
    assisting in directions, providing local recommendations.


 



BENEFITS



In addition to being part of a
culture infused with positivity and opportunity for ongoing development,
tangible benefits you could enjoy when you join our team include:



  • 40 per cent off stays at any
    Dakota
  • 25 per cent off drinks and
    dining at any Dakota
  • Access to our Employee
    Assistance Program which includes
    • free private mental health
      support and counselling sessions
    • video GP consultations and
      private prescription services
    • access to daily rewards to be
      cashed out for shopping vouchers
  • Access to discounted gift card
    platform
  • Support from our inhouse
    Mental Health Champions
  • Additional holiday day on the
    first anniversary of your employment.
  • Family-friendly flexible
    working options
  • Meals on duty and uniforming
  • £200 bonus to recommend a
    friend to join our team
  • £10 bonus every time you are
    mentioned on Trip Advisor
  • Free bi-annual eye testing for
    users of display screen equipment
  • Accredited, certified
    compliance training given on employment such as in Food Hygiene, Alcohol
    Responsibility, Data Protection, and Health & Safety
  • Access to a suite of external,
    certified resources via our Learning Management System
  • Supportive continuous
    professional development culture with an annual appraisal and objectives, or a
    Personal Development Plan
  • Opportunities to undertake
    both internal and external training courses, including potential for in-house
    Apprenticeships


 Full terms on our benefits can
be found in our Handbook.



 



ABOUT DAKOTA HOTELS



Dakota is a growing UK-based
lifestyle brand with five locations, soon growing to seven. We are known for
our stylish hotels, bustling brasserie Grills, upscale wine & cocktail
Bars, and above all, our team.



 



Dakota’s story started with
two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and
Glasgow, in Eurocentral. We have now expanded into prime city centre locations
in Glasgow, Leeds, and Manchester, soon opening in Newcastle city centre (and
more in the pipeline).



 



Dakota is synonymous for
delivering attentive and genuine guest service. We attract hard-working
individuals who are passionate about working to the highest standards with
colleagues who are, quite simply, great to work alongside Our team members are
not just recruited due to their skills and experience, but also due to their
individualities and flair. We believe that recruiting team members who’s
personalities embody our culture and have an enthusiastic attitude is the key
to creating a great place to be, for both our team and our guests.



 



Our brand has been voted
within the top 15 hospitality employers of the year for the past three years,
and our HR Team won ‘People Team of the Year’ 2022, so we must be doing something
right We are driven to be our best selves, with learning, development and
internal progression opportunities being at the core of how we keep our team
motivated.



 



Our location, 8 Russell St,
Leeds LS1 5RN, ideally located on Greek Street, we are just a 5min walk from
Leeds Train Station. We are also easily accessible by bus, close to the east
parade bus link and within a 10min walk from Leeds Bus Station.



 



We are a 94-bedroom luxury
hotel boasting a destination cocktail bar with a champagne room, and
brasserie-style Grill.



 



APPLICANT REQUIREMENTS



The successful applicant will
have/be:



  • Working
    experience as a Concierge, Doorman or Security is highly desirable.
  • Be
    a proactive individual who can keep themselves busy and active, supporting
    wherever required throughout the Hotel.
  • Have
    held a full UK drivers license for at least 5 years for car insurance purposes.
  • Physically able to stand for
    the entirety of your shift and carry guest luggage.
  • Be able to be physically
    active in your role, and working at pace.
  • An enthusiastic individual who
    will promote our culture of positivity.
  • Be task oriented with a great
    pride for the work they do and attention to detail.
  • Flexible with shift patterns
    and available around the needs of our business.
  • Successful candidates must
    demonstrate having researched our brand and a genuine desire to be part of our
    team.


 



APPLY



To apply, please send
us your up to date CV. 



For more information
on our luxury hotel, please visit us on our social pages linked
above.