Assistant Head of Service

5 months ago

Cardiff, United Kingdom Mirus Wales Full time

Are you ready to embark on an exhilarating journey as our next **Assistant Head of Service**. The time is ripe and we're soaring through a period of rapid growth that's taking mirus into a new period of innovation and growth.

Join our growing team of compassionate visionaries where your ideas will shape the future of our support services. As the Head of service, you'll be an innovative leader steering mirus towards greater horizons, making a profound impact on the lives of countless individuals.

Innovation is the heartbeat of this role and you'll have the freedom to nurture and develop person centred practices across mirus. Together, we'll create an innovative approach that sets industry standards and ensures people live fulfilled and meaningful lives.

As the Assistant Head of Service you will embark on a captivating journey, weaving together our digital transformation strategies and creative solutions to enhance the lives of those we support. Your visionary leadership will create an environment where development and innovations, with continually improving practices, will ensure mirus continue to grow and a leading organisation.

**Who are mirus?**

We support people to think about how they want their life to be; their personal goals and aspirations, ensuring that they have choice and control. We work with each individual to explore and identify opportunities to reach their goals, and extend their independent living skills, interests and experience

We know that people have better lives when they are in control and are active members of their local community, and the support we provide is structured in a way that helps people progress. Supporting those with learning, physical disabilities, autism and mental health to live fulfilled lives.

We review how well people are achieving their personal outcomes by listening to the individual, and people who know them well. We love to share people's individual stories to inspire others. These unique stories bring outcomes to life, and it's great to see the progress they have made towards achieving their goals and fulfilling their dreams.

**What will you be doing?**
- Lead and develop Support Services across mirus to provide a range of high quality, outcome focused and citizen directed services.
- Take on the ‘Responsible Individual' responsibilities and functions as defined under the Regulation and Inspection of Social Care Wales Act (RISCA).
- As a member of the senior team, work in partnership with the people we support, their families/carers, a range of internal departments/colleagues, external partners, commissioners, and regulators to continually improve practice and develop new services / service models

**What are you main responsibilities?**

**Strategic leadership and Management**
- Provide expert leadership to area managers and other colleagues to provide high quality and effective support services
- Contribute to the development and implementation of Support Services Strategic Aims and Objectives.
- Advise on any relevant issues and trends affecting Support Service delivery.
- Ensure a safeguarding approach to the delivery of support services through proactive quality assurance strategies.
- Promote and develop a co-productive culture within Mirus; stimulating co-productive working relationships with people we support, families and colleagues
- Prepare reports, proposals, recommendations, discussion papers and policy documents relevant to the objectives of the role.
- Work constructively and collaboratively with local authority commissioners and regulators so mirus continually drives improvements in services.

**Support Service Delivery**
- Lead consistent, innovative, high quality, outcome focused, support services
- Ensure that the services we provide are citizen (self) directed and that they enable people to exercise their human rights consistent with the law, formal guidance, commissioning aims, Mirus Code of Practice and Operational Policy.
- Ensure that resources are targeted to ensure the delivery of support services strategic aims and objectives.
- Set Regional (and service) direction and targets that clearly link to organisational objectives.
- Ensure that ‘Statements of Purpose' and Operational Policies are up to date and in keeping with the relevant legislation, regulation and best practice.

**Colleague and Volunteer Effectiveness**
- Ensure that Colleagues and volunteers feel valued, supported, developed and are effective in providing citizen directed support.
- Effectively manage the performance and development of individuals and the team.
- Provide regular and effective supervision and appraisal and opportunities for growth and development

**Financial/Resource Management**
- Lead on the annual budget setting processes. Ensure that local, regional and organisational support services financial targets are achieved. Ensure that resources are targeted to deliver high quality and innovative services in line with agreed budgets.
- Maintai

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