Customer Service Executive
2 days ago
Business growth has led to our client recruiting for Customer Service Executives on a Permanent basis. These roles are based in Burton on Trent
The Role
Answer incoming calls from customers ensuring all of their requirements are met within agreed service levels
Assist with document process liaising with the relevant departments
Admin duties - understanding the customers needs and liaising with providers to ensure the customers requirements and they have any relevant additional costs.
Action cancellations in line with company process
Dealing with requests at all levels
Handling late booking requests
Assist with Customer Relations issues and call outs in particular any changes to customers schedules
Ad-hoc queries and requests from within the Customer Service team and other teams within the Contact Centre
Skills & Background
Previous experience within a Customer Service environment
Ability to work in a fast paced environment with the ability to prioritise own workload
Excellent communicator both verbal and written with good attention to detail
A good team player whilst able to work on own initiative
Problem solving abilities with a pro-active approach and a positive attitude
Good IT skills
Hours: 37.5 per week
Mon - Fri shifts between 9.00am - 7.00 pm and 1 in 3 weekends ( Weekends will be worked from home )
9.00am - 5.00 pm Saturday and 10.00am - 4.00pm Sunday with time off in the week
Salary £21,500 per annum rising to £23,000 per annum after probation
**Benefits**:
25 days annual leave
Ongoing training and development
Free car parking
Staff incentives
Ref: GS1201
-
Customer Service Executive
1 week ago
Burton-on-Trent, United Kingdom Hollyfield Personnel Full timeBusiness growth has led to our client recruiting Customer Service Executives to join their established team on a Permanent basis. This is an exciting time to join a market leader in the industry. **The Role** - Answer incoming calls from customers ensuring all of their requirements are met within agreed service levels - Assist with document process...
-
Customer Service Executive
1 week ago
Burton-On-Trent, United Kingdom HollyField Personnel Full timeDue to business growth our client in the Burton area are recruiting for a Customer Service Executive to join their fun, dynamic and hardworking team on a 6 Month Fixed Term Contract with a strong chance of going permanent at the end. The company are very much looking for employees who are passionate about delivering a service and results driven. Experience...
-
Customer Service Executive
7 days ago
Burton-On-Trent, United Kingdom Pertemps Network Group Full time**Job Description**: C **ustomer Service Executive** **HYBRID - **Office based in Burton Upon Trent for 2 days per week and 3 days home based (on completion of training). **£21,500 Per Annum Depending on experience (21 days holiday plus statutory bank holidays)** **Full Time - Monday-Thursday 8am-4:30pm & Fri 8am-3:30pm** **Essential Duties and...
-
Customer Service Advisor
5 days ago
Burton-On-Trent, United Kingdom Quality Service Recruitment Full time**Immediate starts **and **permanent** work available for **Customer Service Advisors** in the **Burton **area! Offering between **£20,000 and £22,000** per annum! *** The role will see you working as a bridge between customer orders and the stage of production. Updating the customers where their orders are and offering advice and support and...
-
Customer Service Advisor/administrator
7 days ago
Burton-On-Trent, United Kingdom Quality Service Recruitment Full time**IMMEDIATE START AVAILABLE** We are seeking experienced & committed customer service representatives to work for our well established company in Tutbury, Burton On Trent. You will join a team of friendly and welcoming customer service advisors for a company that manufacturer and distribute disability aids. Within this role, you will be required to...
-
Customer Service
1 week ago
Burton-on-Trent, United Kingdom BRELLIS RECRUITMENT LIMITED Full time**Office Administrator/Executive Assistant** You will be responsible for co-ordinating a range of administrative, financial and managerial tasks to ensure the smooth running of the office on a day-to-day basis. **MAIN DUTIES** - Completing a distributing reports - Facilities management including maintenance repairs and ordering equipment - Dealing with...
-
Customer Services Executive
1 day ago
Newark-on-Trent, United Kingdom Novati Full timeCustomer Services Executive Role Expectation **What makes us different** We are passionate about partnering towards your world without waste, seeing waste as so much more than the material we collect. Our people are respectful and responsible but disruptive and daring, we all want to be the best in everything we do. You might say we are a different type...
-
Customer Service Executive
4 weeks ago
Stoke-On-Trent, United Kingdom Arnold Clark. Full timeWe're currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Stoke-on-Trent and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and...
-
Customer Service Advisor
4 days ago
Burton-on-Trent, United Kingdom Hollyfield Personnel Full timeDue to an increase in work our client are recruiting for 3 x Customer Service Executives to join their business for up to 6 months. This is an excellent opportunity to join a market leader in their field. **The Role** - Answering incoming calls and providing a high level of customer service - Working to and achieving SLA's - Query management - Managing...
-
Customer Service Administrator
5 days ago
Burton-on-Trent, United Kingdom Astute Recruitment Ltd Full timeA fantastic opportunity has arisen within a reputable growing business based in Burton Upon Trent for a Customer Service Administrator to cover 6 months maternity cover. Duties include: - Processing orders on the in-house management system - Liaising with customer’s regarding deliveries and scheduling of orders - Updating customer stock sheets -...
-
Customer Service Executive
6 days ago
Stoke-on-Trent, United Kingdom Arnold Clark Full timePassionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Stoke Vauxhall branch and help customers get excited about our products. **Hours** **You’ll work a 5-day week on a set rota that includes weekends (44 hours per...
-
Customer Service Co-ordinator
4 days ago
Burton-on-Trent, United Kingdom Talent Finder Full time**Customer Service Co-ordinator| Burton | Full Time** The company are looking for 2 full-time Customer Service Co-ordinators to join a friendly team based in Burton. **What can you expect in return?** - Competitive Salary - A Very Attractive Enhanced Company Pension - Private Medical Insurance - 25 Days Holiday + Bank Holidays - Non - Contractual Annual...
-
Customer Service Advisor
2 days ago
Burton-on-Trent, United Kingdom Pertemps Burton Commercial Full time**HOT NEW ROLE** **SERVICE ADVISOR** **BURTON UPON TRENT**This is near the Town Centre so easy to commute to. Working hours: Monday - Thursday 08:00 - 17:00 & Friday 08:00 - 16:00** **In return salary of between £21,500 - £26,500 per annum dependant of skills and experience.** **Main duties**: - Greeting and acting as the first point of contact for all...
-
Customer Service Advisor
1 week ago
Burton-On-Trent, United Kingdom Fasttrack Resources Ltd Full time**Customer Service Advisor** Fasttrack Resources are proud to be working in partnership with a one of the world's leading designers and manufacturers of solutions in falsework, formwork, safety and ground engineering products, who are looking to recruit for a **Customer Service Advisor** to join their team on a full time, permanent basis. **About the...
-
Customer Services Executive
5 days ago
Newark-on-Trent, United Kingdom Novati Full time**Customer Services Executive Role Expectation** **What makes us different?** We are passionate about partnering towards your world without waste, seeing waste as so much more than the material we collect. Our people are respectful and responsible but disruptive and daring, we all want to be the best in everything we do. You might say we are a different...
-
Customer Services Executive
5 days ago
Newark-on-Trent, United Kingdom Novati Full time**Customer Services Executive Role Expectation** **What makes us different?** We are passionate about partnering towards your world without waste, seeing waste as so much more than the material we collect. Our people are respectful and responsible but disruptive and daring, we all want to be the best in everything we do. You might say we are a different...
-
Customer Services Executive
7 months ago
Newark-on-Trent, United Kingdom Novati Full time**Customer Services Executive Role Expectation** **What makes us different?** We are passionate about partnering towards your world without waste, seeing waste as so much more than the material we collect. Our people are respectful and responsible but disruptive and daring, we all want to be the best in everything we do. You might say we are a different...
-
Customer Service Executive
2 months ago
Burton, Dorset, United Kingdom CV-Library Full timeCustomer Service Executive Location : Christchurch (hybrid working after probation) Salary: £25000 starting salary with an opportunity for this to rise to over £29500. Plus, fantastic benefits Start date :You MUST be able to start on 9th December and not have any long-term holidays for the training period of 8 weeks due to the...
-
Customer Service Executive
3 weeks ago
Burton, Dorset, United Kingdom CV-Library Full timeCustomer Service Executive Location : Christchurch (hybrid working after probation) Salary: £25000 starting salary with an opportunity for this to rise to over £29500. Plus, fantastic benefits Start date :You MUST be able to start on 10th Feb 2025 and not have any long-term holidays for the training period of 8 weeks due to the...
-
Customer Service Executive
1 month ago
Burton, Dorset, United Kingdom CV-Library Full timeCustomer Service Executive Location : Christchurch (hybrid working after probation) Salary: £25000 starting salary with an opportunity for this to rise to over £29500. Plus, fantastic benefits Start date :You MUST be able to start on 13th Jan or 10th Feb 2025 and not have any long-term holidays for the training period of 8 weeks due...