Welcome & Service Assistant
6 days ago
Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
What it's like to work here:Clumber Park is a beautiful expanse of parkland, heath and woods covering more than 3,800 acres. Clumber was once the country estate of the Dukes of Newcastle. Although the house was demolished in 1938, there are many glimpses of its grand past to explore. From the Gothic-style chapel, often referred to as a 'Cathedral in miniature', you can follow in the footsteps of Dukes through the peaceful pleasure ground to the Walled Kitchen Garden where you can experience sights, scents and a taste of the past.
We work like a family unit and fully support each other in terms of wellbeing, progression, and opportunities. We're also passionate about the cause of the National Trust and conservation at Clumber Park. You'll report to the Assistant Welcome Manager and work as part of the wider Welcome team of around 20.” Click here for more information about this location.
What you'll be doing:As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.
You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.
You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.
Who we're looking forWe'd love to hear from you, if this sounds like you:
- Ability to work in a team - flexible and adaptable
- Well organised and able to work with minimum supervision
- Helpful & friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- An understanding of the importance of great service
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Requirements :Compliance.Eligibility to Work in the UK
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Welcome & Service Assistant
6 days ago
Worksop, United Kingdom National Trust Full timeDo you enjoy the great outdoors and engaging with the public? If so we have an exciting opportunity to become a Welcome & Service Assistant at Clumber Park. Working within a bustling atmosphere as part of passionate team, the role of Welcome & Service Assistant plays a critical part in providing fantastic customer service to our members and visitors. What...
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Welcome & Service Assistant
6 months ago
Worksop, United Kingdom National Trust Full timeWe're looking for a Welcome & Service Assistant to join our Welcome Team at Clumber Park. This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. You'll be working...
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Welcome & Service Assistant
7 months ago
Worksop, United Kingdom National Trust Full timeWe're looking for a Welcome & Service Assistant to join our Welcome Team at Clumber Park. Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12...
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Welcome & Service Assistant
7 months ago
Worksop, United Kingdom National Trust Full timeWe're looking for a Welcome & Service Assistant to join our Welcome Team at Clumber Park. Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service. This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for...
-
Welcome & Service Assistant
7 months ago
Worksop, United Kingdom National Trust Full timeWe're looking for a Welcome & Service Assistant to join our Welcome Team at Clumber Park. Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12...
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Welcome & Service Assistant
6 days ago
Worksop, United Kingdom National Trust Full timeWe have an exciting opportunity within Clumber Park's Visitor Welcome Team. Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service to our members and visitors. **Duration**:Permanent Contract **This role is based on annualised hours, where the amount of hours you work each month may...
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Welcome & Service Assistant X 2
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Worksop, United Kingdom National Trust Full timeWe have an exciting opportunity within Clumber Park's Visitor Welcome Team. Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service to our members and visitors. **The Hours**:Flexible hours to be discussed at interview with a variety of shift patterns available. Your working pattern...
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Service Assistant
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Worksop, United Kingdom National Trust Full timeWe're looking for a Service Assistant to join our team at Clumber Park. Working within a bustling atmosphere as part of our passionate Welcome team, you'll play a core part in providing fantastic customer service. This role is based on annualised hours; where the amount of hours you work each month vary, however your salary will be paid in 12 equal...
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