Assistant Business Manager
3 days ago
**Assistant Business Manager - Cambridge**You act as the ultimate brand ambassador by leading and engaging your team with the unique vision. You are a dynamic and inspirational Business Manager who is a true coach that helps develop the team to achieve all sales and operational targets. Not only doyou develop the individual members you also bring them together as the dream team even though they might not work from the same store, you are a true connector
You are flexible and a strong communicator that has the capability of guiding and supporting a team from a distance. You pride yourself on creating and driving magical customer experience by building genuine emotional connections.
The assistant business manager is a true brand ambassador, always reflecting the brand values. Supporting the business manager with overseeing the day-to-day operations on counter.
**Key Accountabilities**:
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Analyse all commercial information available and proactively suggest improvement opportunities.
- Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure company standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience, driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Lead by example with immaculate grooming, inspiring your team to always reflect their makeup look; sleek, sophisticated and glamourous.
**You will have**:
- Retail management experience
- Genuine passion for the beauty industry.
- Commercial Acumen
- People management experience.
- Strategic planning experience
**Due to the volume of applicants not all profiles will be contacted
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