Head of Operations

2 weeks ago

Milton Keynes, United Kingdom Stir Full time

Job Introduction
As the Head of Operations you will be overseeing catering operations for a region of Primary & Secondary school contracts within UK. Reporting to the MD, you will be responsible for leading our teams in delivering the highest quality food and service as well as having the creative flair, originality and ability to make a stir in the school catering industry.

Main Responsibilities
- Ensure that all services are adhered to, delivered and where possible enhanced to meet and exceed the clients, customers and company expectations
- Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards
- Providing outstanding support and guidance to your teams
- Continually review the performance of each contract and their profitability
- Ensure costs are controlled whilst ensuring the highest level of service quality and delivery
- Food is of the highest standard and in line with the current high street trends
- Manage and support the development, progress and performance of all line reporting managers
- Support the sales function in retaining and obtaining new business
- Compliance with all Health & Safety and Hygiene procedures and standards

We are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers along with the following:

- Previous experience in managing and developing teams, preferably in the catering industry
- A natural positive leader who can demonstrate great teamwork
- Client relationship management experience
- Excellent stakeholder management, both internally and externally
- Experience dealing with HR matters, ie grievances & performance
- Sound IT knowledge and experience in using different programmes
- Full clean driving licence

About The Company
We are a school catering company that loves food, encourages a community spirit, and has a mission to put pride back into school kitchens across the UK.

We have an amazing team that we value greatly. There is an expert for everything with a diverse range of skills and abilities who all share our common goal of creating a stir in education catering.

We continually maintain high standards both in terms of the food we serve and the management and safety of our kitchens which is driven by our committed team. Our on-site teams receive regular support and training which means they have the right skills to deliver the standards and performance that we expect.

We are looking for people with the creative initiative to grow with us and offering exciting opportunities that will attract the big thinkers and bold movers. If you think this is you, we'd love to hear from you.

Package Description
Firstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day
- Monday to Friday working - no more weekends
- £60,000 per annum
- The option of a company car or monthly cash allowance
- Private health care and life insurance
- 25 days holiday + bank holidays + a day off for your birthday (as well as the option to be part of a buy/sell holiday scheme)
- High street discounts and cashback
- Working with schools and Operations Manager Nationwide
- Working for a fast-growing company who would like you to grow with them
- A dedicated L&D team to support you in developing your skills including apprenticeships and training courses that are available for everyone.
- We expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people and an enhanced DBS disclosure will be sought by the company._

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