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Administration Officer

4 months ago

Liverpool, United Kingdom Brook Street Full time

Position: Administrative Officer
Location: Liverpool and National (requirement to travel)
Role Essential - Deployment - within this role you will be deployed on a National basis and mobility and flexibility is essential. You must be able to stay away from home anywhere in the UK Monday to Friday (travel and accommodation paid for)
Pay: 11.60ph, working 37 hours per week.
Contract: Temporary for 6 months with the possibility of extension
Are you flexible? Are you able to travel at short notice? Are you inquisitive? Do you consider yourself emotionally resilient? Can you process information and work at pace? Do you enjoy a fast-paced environment whilst maintaining a high-quality customer service?Are you IT literate and able to multi-task?
Brook Street in partnership with the Home Office are recruiting a national Tactical Surge Team to support its colleagues across the business. This team will be made up of Tactical Surge Units to quickly prioritise and deploy support to teams during surge orcrisis periods, this will require travel at short notice to any location in the UK.
We have roles available now for Admin Officers (Tactical Support Officers) in various locations across the UK.
Join the Home Office Tactical Surge Team and gain unparalleled experience across various areas of work.
Benefits of this role will include:
" Progressing within a new, highly skilled, and well supported team with opportunities to travel and an operate across high profile and national priority work.
" A structured approach to induction and mentoring from day one with a clear progression through to independent work.
" Following a comprehensive learning pathway with up to 2 days a month dedicated learning time, which includes a Level 3 qualification and continuous professional development.
" Becoming a member of the cross-government Operational Delivery Profession (ODP).
" Become a registered Casework Professional under the Casework Professionalisation Programme (CPP).
" Access to a comprehensive employee support programme and a dedicated well being offer and events.
Key accountabilities within this role include:
" Supporting colleagues with complex queries and escalations where necessary.
" Being proactive in keeping up to date with the most relevant policy and guidance exhibit excellent organisational and mailbox management skills.
" Championing inclusively, embrace individual differences and challenge discriminatory behaviours
" Taking responsibility for your own development needs, maintaining and building your knowledge of policies and processes
" Promoting staff development to ensure that team members have the required skills to succeed in their roles.
" Establishing and maintaining relationships with colleagues across the business.
What we need from you:
" Effective communication and interpersonal skills (both verbal and written).
" Professional and customer-focused attitude, ability to understand the needs of the customers.
" The Ability to work in a changing environment focused on Service Level agreements.
Within this role you will be deployed on a National basis to support on various projects around the country. This will mean periods of working away from home in the week, hotels and travel expenses will be provided in line with process.