Stores Operations Administrator, Loudwater

5 months ago

Loudwater, United Kingdom Costa Limited Full time

Welcome to Stores Operations Administration, where we prioritise precision and efficiency

In this role, you'll ensure a World Class Costa Express experience for our partners, customers, and internal stakeholders. As the backbone of our Express machine spare parts management, you'll maintain seamless operations and optimal stock availability. Join us in delivering excellence and making every coffee experience extraordinary

A bit about us...

We're Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK's leading coffee Brand. Now, you can find us in more than 40 countries across Europe, the Middle East, Asia and the Americas. We're on a mission to inspire the world to love great coffee. All enabled by being part of The Coca-Cola Company

FMCG and Costa X are our on-the-go products, helping us serve our B2B partners across the globe. And as for coffee technology, we're trailblazing the industry. Here at Costa, it's about doing a great job alongside brilliant people who share a passion for growth. And we promise we'll always make sure you're loving your craft.

A bit about the role...

We encourage trust and empower our teams to feel supported to make their own decisionsand we love a can-do attitude, boldness and the courage to create positive change. We are wanting you to lead from the front. We also need you to demonstrate the following
- Supporting with stock accuracy trackers, this includes supporting the team during weekly, periodically & Bi-annual stock takes of Stores, this includes physical count of parts in locations
- Reporting and tracking system errors with Support Teams
- ensuring fixes are implemented within SLA
- Supporting Inventory Analyst with recall program of SMS and Excess stock, this includes physically & systematically processing of goods returned, notifying of any non-compliance
- Supporting with all general stores enquires and other daily tasks that may arise, escalating issues to the Team Leader in timely manner
- Support in PPA (Post Pick Audit) for daily picks, ensuring picks are as accurate as possible

A bit about you

We want you to thrive and grow in this role and have a fantastic career at Costa. Our culture is like a latte cup filled with Passion, Courage, Trust and Warmth. It's a friendly place to be - a chance to build on all your skills. As well as being confident in crafting the perfect messages to help us stay connected across the business, you're also:

- Master of Microsoft Office, especially Excel and Word
- Expert communicator, whether with our internal teams or our delightful external partners
- Savvy in supply chain management - because every bean counts
- Fuelled by curiosity and always seeking new ways to brew greatness
- Bursting with passion for making things better, one sip at a time
- Team player with a collaborative spirit - after all, coffee tastes better when we work together
- Customer relationship magician, both inside and out
- Problem-solving pro, ready to tackle any coffee conundrum.
- Juggler of tasks, expertly prioritizing workload and managing time like a well-timed coffee pour
- Flexible and full of that "can do" spirit - no coffee bean left unroasted
- Tech-savvy and ready to navigate the digital world with ease with solid understanding of ICT
- Join us in crafting the perfect cup and making every coffee moment unforgettable

What we can offer...

**We're on a growth journey like no other**: more countries, more propositions, and opportunities to stretch your skills alongside our warm people, so we want you to feel valued and rewarded with great perks and benefits:

- BUPA Healthcare and Babylon GP
- Costa Pension Scheme
- Bonus Scheme
- Income Protection and Life Assurance
- 50% staff discount in our equity stores, 25% staff discount in franchise stores
- Access to The Coca-Cola Company Share Incentive Plan
- 25 days Holidays

**Location**: Loudwater

**DE&I Statement**:
Here at Costa we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa.

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