Administration Assistant
3 days ago
We are looking for an administrative assistant to join our teams in East Kent. Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care to our patients. This role can either be based in St Martins Hospital on Heather ward (Older adults care group).
We provide services for patients over 65 with various mental health conditions. Providing the very best care is something that we are passionate about and our administration teams play a crucial role in helping us to deliver this. If you're looking for a role that has real impact on the communities that we serve then look no further.
Our people are empathetic and compassionate, and understand the importance of the role that they play in the context of the broader organisation. You'll need to be professional, flexible and at ease with change. Happy working as part of a close knit team, you’ll also be able to get yourself motivated to make sure that the job gets done.
Due to the nature of our work, things can (and do) change at pace. You'll be able to take direction from your team as our priorities change and evolve.
Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience; or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.
With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:
- Log onto NHSP to book ward staff shifts
- Updating the health roster for ward staff
- Checks relevant systems eg RiO for clinic appointment lists
- Liaising with other internal departments
- Photocopying
- PPE order (weekly)
Shared drive - Admin folder -stock take file
- Booking CPA meetings for Patients via Lifesize
- Likely to process confidential information
- Laminating of posters or reports and binding as appropriate
- Booking of appointments and, with appropriate supervision from the Administrators
- Arranging meetings and events
- Diary management Ordering of stationery and other supplies
Please see job description for full details.
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