Generalist Adviser/trainee Generalist Adviser(Full

2 months ago


Addlestone, United Kingdom Citizens Advice Runnymede and Spelthorne Full time

**Why you are needed.**

Life is complicated and sometimes people encounter challenges and problems that they do not know how to deal with, and they need help.

By joining Citizens Advice Runnymede and Spelthorne you will be part of an expanding local charity made up of employees and volunteers who provide advice, information, and support to help residents navigate their challenges. Further, you will be crucial in influencing policies that affect our clients leaving a long-lasting impact.

This role will be pivotal in supporting our advice services already being delivered by a dedicated team.

**How you will make an impact**:

- You will be the main point of access for clients and provide first response to the full range of advice issues such as benefits, debt, housing, employment, family and immigration.
- You will explore the client’s issue and decide on the appropriate next steps which could be making an appointment with a Caseworker or signposting to another agency.
- You will look out for problems’ that are common, or are unfair, and raise awareness.

We recruit great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our organisation stronger. So, even if you think you do not meet all the skills listed below, we would still love to hear from you

**Skills that will help you**:

- Proven ability to interview clients using sensitive listening and questioning skills
- Ability to research, analyse and interpret complex information
- Ability to understand statistics and check accuracy of calculations
- Ability to use a variety of IT/digital systems and packages
- Commitment to delivering high quality service
- Open to continual learning and training as required by the role
- Understanding of the issues affecting society and their implications for clients

**Why join us**:

- Opportunity to be a changemaker
- Wonderful team joined together in a common aim
- Excellent opportunity for continual training that could lead to future opportunities

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 37 per week

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 03/10/2023


  • Group Risk

    1 month ago


    Addlestone, United Kingdom Ashe Consulting Full time

    This client, who specialises in the management and development of wealth for corporate and individual clients, has an exciting opportunity for an experienced Group Risk & Healthcare Adviser to provide health and risk benefit expertise to corporate clients.The successful Group Risk & Healthcare Adviser will need to clearly demonstrate a strategy for actively...


  • Addlestone, United Kingdom Runnymede Borough council Full time

    **Customer Services Adviser** **37 hours per week** **£22,968 to £27,991 per annum** Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your customers? If you are, then Runnymede Borough Council would like to hear from...


  • Addlestone, United Kingdom Runnymede Borough Council Full time

    **Customer Services Adviser** **37 hours per week** **£22,968 to £27,991 per annum** Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your customers? If you are, then Runnymede Borough Council would like tohear from...


  • Addlestone, United Kingdom Runnymede Borough Council Full time

    **Part-Time Customer Services Adviser** **Thursday and Friday (14.5 hours)** **£22,968 to £27,991 (Pro rata £9,001 to £10,969)** Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your customers? If you are, then Runnymede...


  • Addlestone, United Kingdom Runnymede Borough council Full time

    **Part-Time Customer Services Adviser** **Thursday and Friday (14.5 hours)** **£22,968 to £27,991 (Pro rata £9,001 to £10,969)** Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your customers? If you are, then Runnymede...


  • Addlestone, United Kingdom Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...


  • Addlestone, United Kingdom Property Personnel Full time

    Do you have a passion for property and always wondered what a career within the industry would entail? Then look no further! Our client is a well-established and privately-owned estate agency and is currently looking for a Trainee Sales Negotiator to join their team in Addlestone. They are undoubtedly one of the market-leaders in the town, making this is a...


  • Addlestone, United Kingdom Technical Resources Ltd Full time

    **Looking for a dynamic and rewarding career in Recruitment?** - Look no further than Technical Resources!_ **Trainee Recruitment Consultant - OTE £25K-£40K** As a family-run agency, we are passionate about people. With over 20 years of experience and a commitment to excellence, we have established ourselves as market-leading trusted partners to leading...


  • Addlestone, United Kingdom Magnus Search LTD Full time

    **We are looking to recruit trainee & experienced Ambulance Care Assistants based in one of our depots in Surrey (Redhill, Addlestone or Guildford).** Full training is provided. We are looking for caring individuals who are looking for a rewarding career within the local community! This role is a bank position, with the potential for a permanent role...


  • Addlestone, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Interim Deputy Corporate Head Of Law & Governance** **Reference no: Runnymede RQ896346** **Pay rate £30.75 per hour PAYE** **This opening assignment is for 3 months** To manage the Legal Services Team and external suppliers of legal services to ensure the provision of a comprehensive legal service to the whole Council...


  • Addlestone, United Kingdom Office Angels Full time

    Role: Customer Services Contact Centre Adviser Location: Addlestone, Surrey Salary & Benefits : £22,000 + bonus potential Do you have a background in customer services - perhaps gained in the retail or hospitality sector? Are you looking for a new opportunity with an exciting forward thinking company? This could be the perfect new opportunity just for...


  • Addlestone, United Kingdom Robert Half Full time

    Are you an established IT Relationship Manager looking for a new challenge? Would you like to work for a Global leading pharmaceutical giant?Do you have experience bridging the gap between business stakeholders and technology functions? - Ensure the alignment of existing information systems with business requirements across the global value chain.This...

  • HR Administrator

    1 month ago


    Addlestone, United Kingdom Page Personnel HR Full time

    The HR Administrator will provide a confidential HR and Administration service to the Company and will be responsible for the administration of the day to day running of the HR department. **Client Details** Education Institute. **Description** The key responsibilities of the HR Administrator in Addlestone would be: - Support HR administration...

  • Retail Assistant

    1 week ago


    Addlestone, United Kingdom Holland & Barrett Full time

    ABOUT US You probably recognize the name Holland & Barrett as a well-known high street store, but did you know that things are changing pretty quickly and we're on an exciting journey?! We have a vision to become a leading player in the global health & wellness industry. Our stores are the place where we can engage face-to-face with our customers and our...

  • General Counsel

    3 days ago


    Addlestone, United Kingdom Schindler Group Full time

    We have an exciting opportunity for a General Counsel & Compliance Officer to join our Team, based at our Addlestone Office in Surrey. The General Counsel will act as a “partner and guardian” of the Uk Business including local dual brand companies. The General Counsel will supports all levels of management with high-quality legal and strategic advice...


  • Addlestone, United Kingdom Brambles Full time

    Description Position Purpose This role is a critical part of Brambles’ transformational journey to elevate the Customer Experience across the enterprise. The role will influence how we measure and impact that experience across all touchpoints of the customer journey. The role is responsible for the development and maintenance of the metrics used...


  • Addlestone, United Kingdom Fletcher George Financial Recruitment Full time

    Join the team of amodern and inclusive firm as a Company Secretarial Manager. This is a dynamic business that practices flexible working and its valued employees enjoy a very good work/life balance. Hybrid working , car parking and many additional benefits. The firm has a mixed portfolio of UK residents and Non-Domicilieds whom they support with...

  • General Counsel

    1 week ago


    Addlestone, United Kingdom Schindler Full time

    ID:  75486 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...

  • Sales Negotiator

    1 month ago


    Addlestone, United Kingdom amr Full time

    A great opportunity to join a well established Independent business in Addlestone as a Sales Negotiator. Our client has a strong focus towards creating a superior customer experience and are keen to find somebody who shares their ethos and passion for the industry and already has a grounding in estate agency, but is looking to take their career to the next...


  • Addlestone, United Kingdom JLB Recruitment Ltd Full time

    Qualifications • BS EN16005 • ADSA/AIDAExperience & Expertise• Time served experience within the industry• Able to install, service, fault find & repair Auto Doors from different manufactures• Able to confidently and accurately survey for installations, repairs and servicing• Possess a good working knowledge of Automatic Door systems• Capable...