![Lynn Recruitment](https://media.trabajo.org/img/noimg.jpg)
Tours & Exhibition Team Leader - Rq1179593
2 weeks ago
Tours & Exhibition Team Leader - RQ1179593
Job Advertisement: Tours & Exhibition Team Leader.
Location: Belfast, City Hall.
Hours of Work: 08:30 - 17:00.
Your Duties:
- Responsible for supervising front-of-house operations, including part-time and casual staff.
- Provide receptionist, concierge, and visitor guide services for all users of the City Hall exhibition area.
- Manage retail area operations, including bookings, ticketing, refunds, and deposits.
- Maintain high-quality image of the council through professionalism and customer care.
- Summary of Responsibilities and Personal Duties:
- Plan and supervise part-time and casual staff.
- Provide professional customer care and concierge services.
- Handle cash, card payments, and reconciliation.
- Manage exhibition headsets and supplies.
- Maintain exhibition area functionality and presentation.
- Maximise customer spend through merchandise promotion.
- Assist with administrative tasks and emergency procedures.
Your Profile:
Essential:
- Supervising a small team of staff, including workload planning and task assignment.
- Providing customer service support in a visitor attraction, handling local and international visitors, including difficult customers, both in-person and over the telephone.
- Working in a visitor attraction involved in ticketing, cash handling, reconciliation, merchandising sales, providing visitor information, handling queries, and managing group bookings.
- Utilising standard office IT systems and specialised EPOS/booking systems.
- At least one year's experience in supervising staff, customer service, ticketing, and IT systems.
- Effective communication and customer care skills.
- Organisational and team-working abilities.
- Competence in basic Microsoft Office packages and booking systems.
- Understanding of health and safety responsibilities.
- Two years of experience in relevant areas and five GCSEs including English.
Special Skills and Attributes:
- Communication Skills: Ability to effectively communicate orally and in writing with diverse audiences, including members of the public and internal and external customers.
- Customer Care Skills: Proficient in presentation and adept at managing interactions with diverse customers, including non-native English speakers, to uphold and enhance the reputation of Belfast City Council.
Your Benefits:
- £12.80 per hour.
- Pension Contribution.
Additional Information:
- Full time, Temporary.
- Belfast, City Hall location.
- 08:30-17:00, Monday-Friday.
- If this role isn’t for you, Lynn Recruitment sources a broad range of career opportunities to choose from. Get in touch via 028 9023 4324 to find out more._
**Salary**: £12.80 p/h, On-site
- Job Type: Temporary
- Hours: Full Time
- Category: Public Sector & Policing
- Location: Belfast
- Posted: 20/02/2024
- Closing: 29/02/2024
-
Tours and Exhibition Receptionist
7 days ago
Belfast, United Kingdom Ashton Recruitment Full timeAshton Recruitment require a Tours and Exhibition Receptionist/Team Leader for our client based in BelfastPosition: Tours and Exhibition Receptionist/Team LeaderLocation: BelfastDuration: TemporaryRate of Pay: £12.80 per hourHours of Work: 37 hours week (including weekends) Duties include (but not limited to):To plan and supervise the work of all part time...
-
Tours and Exhibition Receptionist
3 weeks ago
Belfast, United Kingdom Ashton Recruitment Full timeAshton Recruitment require a Tours and Exhibition Receptionist/Team Leader for our client based in BelfastPosition: Tours and Exhibition Receptionist/Team LeaderLocation: BelfastDuration: TemporaryRate of Pay: £12.80 per hourHours of Work: 37 hours week (including weekends) Duties include (but not limited to):To plan and supervise the work of all part time...
-
Tours & Exhibition Team Leader
2 weeks ago
Belfast, United Kingdom Lynn Recruitment Full timeJob Advertisement: Tours & Exhibition Team Leader. Location: Belfast, City Hall. Hours of Work: 08:30 - 17:00. **Your Duties**: - Responsible for supervising front-of-house operations, including part-time and casual staff. - Provide receptionist, concierge, and visitor guide services for all users of the City Hall exhibition area. - Manage retail area...
-
Reception Administrator
1 week ago
Belfast, United Kingdom Blue Arrow Full time**Hours**: 18.5hrs per week **Working Times**: 08:30 - 17:30 Temporary Summary of responsibilities and personal duties 1. To carry out the relevant duties at the Exhibition reception desk on the basis of the rotas developed by the Unit and to provide the highest levels of professionalism and customer care to tourists, visitors, the public, Members of...
-
Reception Administrator
2 weeks ago
Belfast, United Kingdom Blue Arrow Full time**Hours**: 18.5hrs per week **Working Times**: 08:30 - 17:30 Temporary Summary of responsibilities and personal duties 1. To carry out the relevant duties at the Exhibition reception desk on the basis of the rotas developed by the Unit and to provide the highest levels of professionalism and customer care to tourists, visitors, the public, Members of...
-
Tours and Collections Assistant
6 days ago
Belfast, United Kingdom Platinum Recruitment NI Ltd Full timeJob Title : Tours and Collections AssistantLocation : Belfast BT1Duration : 10 weeksRate : £12.80p/hHours : 37hpwMain purpose of jobTo be responsible to the Function Management Assistant for:the delivery of an efficient and effective public tour service and visitor experience within the City Hall and its grounds;- the provision of bespoke private tours on...
-
Tours and Collections Assistant
3 weeks ago
Belfast, United Kingdom Platinum Recruitment NI Ltd Full timeJob Title : Tours and Collections Assistant Location : Belfast BT1 Duration : 10 weeks Rate : £12.80p/h Hours : 37hpw **Main purpose of job** To be responsible to the Function Management Assistant for: - the delivery of an efficient and effective public tour service and visitor experience within the City Hall and its grounds; - the provision of...
-
Tours and Collections Assistant
3 weeks ago
Belfast, United Kingdom Lynn Recruitment Full timeAre you passionate about heritage and culture? Do you excel in delivering exceptional visitor experiences? Belfast City Council is seeking a dynamic individual to join our team as a Tours and Collections Assistant! **Your Duties**: - As a Tours and Collections Assistant, you'll have the exciting opportunity to: - Conduct public and private tours of City...
-
Tours and Collections Assistant
3 weeks ago
Belfast, United Kingdom Lynn Recruitment Full timeTours and Collections Assistant - RQ1247604 Are you passionate about heritage and culture? Do you excel in delivering exceptional visitor experiences? Belfast City Council is seeking a dynamic individual to join our team as a Tours and Collections Assistant! Your Duties: - As a Tours and Collections Assistant, you'll have the exciting opportunity to: -...
-
Tour Guide
2 months ago
Belfast, United Kingdom Titanic Distillers Ltd Full timeTo support the future growth and scaling of Titanic Distillers, we are looking for an enthusiastic and charismatic tour guide. This is a crucial and important role within the team, you will be required to provide a first-class customer service experience, ensuring all customers leave with complete satisfaction. This will include warmly greeting the visitors...
-
Tour Guide
3 weeks ago
Belfast, United Kingdom Titanic Distillers Ltd Full timeTo support the future growth and scaling of Titanic Distillers, we are looking for an enthusiastic and charismatic tour guide. This is a crucial and important role within the team, you will be required to provide a first-class customer service experience, ensuring all customers leave with complete satisfaction. This will include warmly greeting the visitors...
-
Party Hostess/host
2 weeks ago
Belfast, United Kingdom AMP Ireland Full time**AMP Ireland are Hiring a Party Hostess or Host** to join our team in Dublin. Your main responsibility will be to promote and sell Jägermeister & other shots in various well-known bars and clubs in the city. **Requirements**: - Sales-driven - Excellent communication skills - Experience in customer service or sales - Bar Staff experience desired but not...
-
Work in Marbella
2 months ago
Belfast, United Kingdom AMP Ireland Full time**AMP Ireland are Hiring a Party Hostess or Host** to join our team in MARBELLA. Your main responsibility will be to promote and sell Jägermeister & other shots in various well-known bars and clubs in the city. **Requirements**: - Prepared to jet of to Marbella May-October - Sales-driven - Excellent communication skills - Experience in customer service or...
-
Work in Marbella
1 week ago
Belfast, United Kingdom AMP Ireland Full time**AMP Ireland are Hiring a Party Hostess or Host** to join our team in MARBELLA. Your main responsibility will be to promote and sell Jägermeister & other shots in various well-known bars and clubs in the city. **Requirements**: - Prepared to jet of to Marbella May-October - Sales-driven - Excellent communication skills - Experience in customer service or...
-
Tour Guide
6 days ago
Belfast, United Kingdom Titanic Distillers Ltd Full timeTo support the future growth and scaling of Titanic Distillers, we are looking for an enthusiastic and charismatic tour guide. This is a crucial and important role within the team, you will be required to provide a first-class customer service experience, ensuring all customers leave with complete satisfaction. This will include warmly greeting the visitors...
-
Touring Warden
6 days ago
Belfast, United Kingdom Haven Full timeCome and join our One Great Team here at Haven as a Touring Warden to lookafter our touring and camping area, where you will help create great memoriesthat last a lifetime for our guests. Not only do we believe that we offer afantastic work culture, we are proud to be able to offer many great perks andbenefits.A little About Us &What's In It For YouAt Haven...
-
Executive Assistant
2 weeks ago
Belfast, United Kingdom Wee Toast Tours Full time**Want to work for Northern Ireland and England’s Most Innovative & Fun Hospitality & Leisure Tour Operator?** This is your chance! We’re looking for an Administration Officer / PA to join the team. EXECUTIVE ASSISTANT To assist in the administration and general office procedures of all things Wee Toast Tours - The leading drink and food tour...
-
Council Worker
2 weeks ago
Belfast, United Kingdom BSNI Full timeBSNI is working with Belfast and Lisburn City Council: Current Opportunities: - Reception Administrator p/t / f/t and ad hoc available - Auto electrician - Fleet Technician - Community centre assistant supervisor (p/t) - Business Support Officer - Project Co-Ordinator - Combined HGV / LGV Driver Loader - Tours and Exhibition Team Leader - Leisure...
-
Summer Scheme
2 weeks ago
Belfast, United Kingdom BSNI Full timeBSNI is working with Belfast and Lisburn City Council: Current Opportunities: - Reception Administrator p/t / f/t and ad hoc available - Summer Scheme - Zoo Keeper - Community centre assistant supervisor (p/t) - Project Co-Ordinator - Combined HGV / LGV Driver Loader - Tours and Exhibition Team Leader - Leisure Assistant - OSS Sweeper - Open Spaces and...
-
Freelance Transfer Tour Director Belfast
2 months ago
Belfast, United Kingdom EF Education First Remote Work Freelance Full timeFreelance Transfer Tour Director – Northern Ireland Are you a morning person? Are you flexible and enjoy meeting new people? Do you thrive in ever-changing environments and excel under pressure? If you answered yes to any of the above questions, you have come to the right place! As a freelance Tour Transfer Tour Director reporting to the EF London...