Bookings Coordinator

3 months ago


Watford, United Kingdom Superchips Full time

**Job description**

**About Superchips**:
Superchips is the original, global chip tuning brand established in 1977 with dealers all over the world. Along with our sister company, Remap Kings, we remap over 1000 vehicles in the UK per month using our highly respected and brilliant mobile team, who travel to and remap vehicles in their given area. We have a great reputation which you can see on Trust Pilot - come and join the team if you've got what it takes

As a Bookings Coordinator, you will play a pivotal role in our team by confirming and coordinating bookings for our Remap Technicians. You will primarily communicate with clients via phone and WhatsApp, ensuring smooth scheduling and effective coordination of technician appointments. A solid understanding of UK geography is essential for this role to optimise technician routes and minimise travel time.

**IMMEDIATE START**

**Salary**: £18 per hour

Hours: Sunday - Thursday: 3 hours per day.

**Responsibilities**:

- Confirm appointments with clients for Remap Technicians via phone calls and WhatsApp messages.
- Efficiently schedule technician appointments while considering geographic proximity to optimise routes and minimise travel time.
- Coordinate with Remap Technicians to ensure they are adequately informed about their scheduled appointments, including location details and any specific client requirements.
- Maintain accurate records of all bookings, cancellations, and reschedules, ensuring all information is up-to-date and easily accessible.
- Proactively identify and resolve scheduling conflicts or issues that may arise, ensuring mínimal disruption to client appointments.

**Experience**:

- In-depth understanding of UK geography to effectively plan technician routes and appointments.
- Excellent verbal and written communication skills with the ability to interact professionally and courteously with clients and team members.
- Strong organisational abilities with keen attention to detail to maintain accurate records and coordinate multiple appointments simultaneously.
- Proactive approach to identifying and resolving scheduling conflicts or issues in a timely manner.

**Job Type**: Part-time

Pay: From £18.00 per hour

Expected hours: 15 per week

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: Hybrid remote in Watford



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