Office Assistant
3 months ago
**Reports to**
Care Manager
**Summary of role**
To ensure all client visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.
**Principal responsibilities**
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
- Processing new client referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- To work closely with the Field Care Supervisor.
- To ensure compliance with all office systems and procedures.
- Assistance with wages and invoice processing.
- Production of reports and management information as required.
Pay: £11.44-£12.00 per hour
**Benefits**:
- Company pension
- Referral programme
Schedule:
- Flexitime
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Home care: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: CCOffice
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