![John Greed Jewellery](https://media.trabajo.org/img/noimg.jpg)
Customer Services Assistant
2 weeks ago
We believe that great employees are worth investing in. As one of the UK's most exciting and fastest-growing independent jewellery retailers, our success is down to our talented team and innovative approach. We are now one of the largest engravers of jewellery in the UK. With our flourishing online presence, we hope that you’ll become part of our story.
We have an exciting position available within our customer service team and are looking for someone to join our small friendly team.
You will work closely with our Warehouse & Engraving Team to ensure the best Customer Service experience
**As a Customer Service Assistant, you’ll need**:
- To be accurate and dextrous with good attention to detail.
- A proactive and positive approach to work with a ‘can do’ attitude.
- Ability to work as part of a team and independently..
- Ability to work various shifts as required.
- Ability to work under pressure, prioritise workloads and meet deadlines.
- To be punctual, honest and trustworthy.
**Your Key Responsibilities will include, but are not limited to**:
- Processing customer returns within 48 hours of receipt.
- Assist the Warehouse Manager and Assistant Warehouse Manager with maintaining a safe and clean working environment, following the Company Health and Safety processes to keep the Warehouse hazard free.
- Help Warehouse to pick and pack orders when required.
- When required, seal and tag postal bags and move to the post room.
- Help perform rolling and full stock takes.
- Help Engraving to inspect and polish engraved jewellery when required.
**What we can offer**:
Aside from working alongside brilliant, dedicated, passionate, down-to-earth, inquisitive, warm, and thoughtful people, we also provide great perks:
- Relaxed, spacious office in the heart of Lincoln
- Free off-road parking with quick access to the high street
- Full Training
- Staff discount on all of our jewellery brands
**Job Types**: Part-time, Permanent
Pay: £15,795.00 per year
Expected hours: 25 per week
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
Ability to commute/relocate:
- Lincoln: reliably commute or plan to relocate before starting work (required)
**Language**:
- English (required)
**Location**:
- Lincoln (preferred)
Work Location: In person
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