Customer Service Assistant Apprentice

2 weeks ago


Lincoln, Lincolnshire, United Kingdom Hairdressing supplies lincoln ltd. Full time

Location:
Witham St Hughs

Employment Type:
Full time apprenticeship


We are looking for a motivated individual with an interest in customer service to join our Customer Success team as a Customer Service Apprentice.

No prior experience is necessary, but a willingness to learn and grow is essential.

Responsibilities:

  • Assist in improving Customer Service.
  • Learn to identify ways to improve customers experience.
  • Providing accurate information about products and services
  • Resolving customer complaints and issues promptly and effectively
  • Following up with customers to ensure their issues are fully resolved
  • Updating customer accounts and information as needed
  • Creating customers orders on our systems

Requirements:

  • Excellent verbal and written communication skills
  • Active listening skills to understand and address customer needs effectively
  • Ability to use information clearly and accurately

Benefits:

  • Handson training and mentorship from experienced professionals.
  • Exposure to the fastpaced customer service industry.
  • A loyalty holiday per year of service.
  • Potential for career advancement within the company.
  • Annual salary £13,999
Join our team and start your career in the dynamic world of digital and ecommerce

Job Types:
Full-time, Apprenticeship

Pay:
£13,999.00 per year

Benefits:

  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Lincoln: reliably commute or plan to relocate before starting work (preferred)

Education:

  • GCSE or equivalent (preferred)

Work Location:
In person

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