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Customer Service Assistant Apprentice
2 weeks ago
Location:
Witham St Hughs
Employment Type:
Full time apprenticeship
We are looking for a motivated individual with an interest in customer service to join our Customer Success team as a Customer Service Apprentice.
Responsibilities:
- Assist in improving Customer Service.
- Learn to identify ways to improve customers experience.
- Providing accurate information about products and services
- Resolving customer complaints and issues promptly and effectively
- Following up with customers to ensure their issues are fully resolved
- Updating customer accounts and information as needed
- Creating customers orders on our systems
Requirements:
- Excellent verbal and written communication skills
- Active listening skills to understand and address customer needs effectively
- Ability to use information clearly and accurately
Benefits:
- Handson training and mentorship from experienced professionals.
- Exposure to the fastpaced customer service industry.
- A loyalty holiday per year of service.
- Potential for career advancement within the company.
- Annual salary £13,999
Job Types:
Full-time, Apprenticeship
Pay:
£13,999.00 per year
Benefits:
- Onsite parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Lincoln: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Work Location:
In person
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