Motor Claims Administrator

1 month ago


Tonbridge, United Kingdom TN Recruits Full time

Experienced Customer Service agent?
Do you have the ambition and enthusiasm to achieve targets and motivate others?
Are you ready to join a forward thinking, welcoming company who value hard work and proactively encourage progression?
If this describes you, then Melissa at TN Recruits Temps would like to speak with you TODAY

**Responsibilities**:

- Ensure a relevant level of technical understanding with continuous development and learning
- Review claims against the respective policy documentation
- Manage a network of suppliers to ensure targets and services level agreements are met
- Action Supplier Report and ensuring suppliers meet SLAs
- Liaise with approved contractors making sure all updates are on file
- Ensure complaints are recorded on the complaints system in an accurate, timely manner
- Pass all audits at 95% or above
- Provide excellent customer service
- Develop organisational and time management skills
- Manage own workload including hitting KPIs with PH and non PH communication
- Plan and execute strategic initiatives to agreed timelines
- Drive, develop, monitor and train yourself to perform at the best of your abilities
Location: Tonbridge
Hours: 37.5 hours per week

**Salary**: £9.90PH
If you have outstanding people skills and are ready to make your next career move, then contact Melissa to start work IMMEDIATELY



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