Customer Partner

2 days ago


Remote, United Kingdom Stonewater Full time

We’re now looking for a Customer Partner to deliver frontline housing management services to our general needs and leasehold customers.

Your role will focus on Domestic Abuse and Safeguarding cases. You’ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills. You’ll be responsive to changing customer needs and be compassionate, managing challenging conversations with customers.

This is a fantastic opportunity for you to bring your passion and energy to Domestic Abuse and Safeguarding enquiries, developing our National service model and helping us to maintain a personal, locally sensitive offer to customers.
- Have proven customer service experience, including engaging with customers in a range of ways including, in their homes and virtually.
- Have experience of managing safeguarding and domestic abuse cases. Your experience will include working with customers who may have a range of specialist and complex needs.
- Have experience of giving housing advice and guidance to customers.
- Have strong communication skills and demonstrate an ability to positively influence and negotiate outcomes.
- Commitment to innovation, quality, customer service and value for money.
- Able to build partnerships, working to meet the needs of customers, handling complex multi-agency relationships.
- An experience of liaising with Solicitors, preparing legal documents and attending court would be extremely beneficial

**Discover Stonewater**:
Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
- Are you ready to _**_#DiscoverStonewater?_**

INDSP


  • Customer Partner

    7 months ago


    Remote, United Kingdom Stonewater Full time

    **6 Month Fixed Term Contract** Here at Stonewater, we are looking for a Customer Partner to join our team and support customers who are displaced from their home. This could be due to an emergency situation, outstanding repairs or pest control problems. As Customer Partner, you will take ownership of these customers and ensure they are provided with...

  • Customer Partner

    7 months ago


    Remote, United Kingdom Stonewater Full time

    We’re now looking for a Customer Partner to join our Tenancy team and provide an exceptional customer service, putting customers at the heart of everything you do. The role will be straddling two sub teams within our Tenancy team, so two days will be spent in tenancy processes, working on mutual exchanges and succession / death of tenant cases, and three...


  • Remote, United Kingdom Aquent Full time

    **This full-time PAYE contract position offers a hybrid working model with onsite days in the Central London, Shoreditch offices.** This role is paid on a **PAYE** basis and you'll be entitled to 28 days paid holiday, inclusive of bank holidays, per annum, pro rata. **The Role** We have an exciting opportunity for a Podcast Partner Specialist to join our...

  • Sales Director

    7 months ago


    Remote, United Kingdom Growth Partner & Consultancy Limited Full time

    **Company Overview** We provide micro marketing agency growth consulting and coaching services to a global client base. In less than 2 years, we’ve grown our business from 0 to multi-7 figures and will hit the 8-figure mark this year. How? We’ve focused on growth and the relationships for our clients and team members. By creating a high-performance,...

  • Recruitment Partner

    7 months ago


    Remote, United Kingdom Recruitment - Publican Partners & Operators Full time

    **Recruitment Partner - Publican Partners** You will provide comprehensive recruitment support to Divisional Business Units comprising of a Divisional Director and a team of Regional Managers. You will be responsible for dealing with enquires from prospective publicans, evaluating experience & suitability and scheduling and conducting interviews. You will...


  • Remote, United Kingdom Babington Full time

    **_Operations Business Partner_** Are you articulate, strategic, and passionate about providing an excellent customer experience and deliver upon our Customer Promise? Are you confident to conduct Business Needs Analysis’s and support key accounts to be a trusted partner for clients across the business? At Babington we pride ourselves on delivering...

  • Claims Partner

    7 months ago


    Remote, United Kingdom Innovation Group Full time

    **Join Our Team: Claims Partner (Subsidence)** Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where teamwork and proactive collaboration drive success? Look no further! We’re seeking a talented **Claims Partner (Subsidence)** to join our dedicated team. **Role Overview**: As a Claims Partner,...


  • Remote, United Kingdom Moodle Full time

    Moodle with us! We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world. **Find out about your new workplace...** Moodle is the world’s most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by...


  • Remote, United Kingdom BDR Thermea Group B.V. Full time

    In this new role, you will be responsible for developing and executing strategies to grow and maintain relationships with our most important partners. You will lead a team of Strategic Account Managers and collaborate closely with various internal departments to ensure the success of key accounts and the growth of the Baxi brands. The role will focus on the...

  • Sales Associates

    7 months ago


    Remote, United Kingdom SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Sales Associate

    7 months ago


    Remote, United Kingdom SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • Remote, United Kingdom Urban Stay Limited Full time

    **About Urban Stay** Urban Stay is now hiring for a full time Partner Relations Support asap to join our agency team. We are a dynamic serviced apartment company based in The City (offices at Liverpool Street Station). We have been named Best Serviced Apartment Provider of 51 to 200 units in 2020, and have have been nominated for various other industry...


  • Remote, United Kingdom Places for People Full time

    At Places Leisure, our mission is to create active places for healthy people. How do we do this, you ask? By surrounding ourselves with active people, supportive people, and customer focused people and by making a difference in the communities that we serve. We want you to join the Places for People Group and the 11,000 other colleagues on our journey;...


  • Remote, United Kingdom Cloudera Full time

    Business Area: Sales Seniority Level: Director **Job Description**: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source...


  • Remote, United Kingdom ZIGUP Full time

    **Location**: Home based - with some travel required **Salary**: Competitive salary + generous car allowance or company car + bonus We are looking for a Technical Business Partner to join us as we continue our journey and period of significant change to become digitally integrated and joined up across our platform. You will form a key part of this...


  • Remote, United Kingdom Frontiers Full time

    We are on a mission to make science open so everyone can live healthy lives on a healthy planet Who we are Frontiers is the 3rd most-cited and 6th largest research publisher and we publish groundbreaking discoveries by the world's top experts. Scientists empower society and our mission is to accelerate scientific discovery by making science open. We place...


  • Remote, United Kingdom Redde Northgate plc Full time

    **Location**: UK based - with travel required **Contract**: Permanent **Hours**: 37.5 hours **Salary**: Competitive salary + generous car allowance or company car + bonus We are looking for a Technical Business Partner to join us as we continue our journey and period of significant change to become digitally integrated and joined up across our platform. You...

  • Sales Director

    7 months ago


    Remote, United Kingdom Growth Partner and Consultancy Limited Full time

    **Sales Director - E-Learning & Online Coaching** **Company Overview** In less than 2 years, we’ve grown our business from 0 to multi-7 figures and will hit the 8-figure mark this year. How? We’ve focused on growth and the relationships for our clients and team members. By creating a high-performance, positive environment we’ve helped 100’s of...


  • Remote, United Kingdom Red Hat Software Full time

    About the job: The Red Hat EMEA Telco, Media and Edge Partner Ecosystem team is looking for an experienced leader to join us as the Ecosystem leader for the EMEA region. In this role you will report to the Vice President for TME Partners serving as the primary contact for the strategy and execution of our EMEA Ecosystem Partner business. You will work...


  • Remote, United Kingdom Onside Education Full time

    Onside Education is looking for a Admin / Customer Service Trainee on behalf of our partners. Our partner are based in Chorley. This role is aimed and unemployed persons who wish to access the job market and obtain experience. **Key Responsibilities**: - Assisting the manager in the day to day running of the business - Liaising with partners, suppliers...