Communication and Engagement Lead

2 months ago

Manchester, United Kingdom The Christie NHS FT Full time

DUTIES AND RESPONSIBILITIES The roles and responsibilities of this post are as follows: Take a project management role in the development of a Greater Manchester Cancer Plan; taking the lead on the visual identity and working with communications and engagement colleagues across Greater Manchester to socialise ideas and lead on effective communication. Liaise with the NHS England Cancer Programme, National PPIE Leads, NHS North West Communications Team, Greater Manchester ICB Communications Teams and PPIE Teams and the Greater Manchester Cancer Alliance teams to lead the development and implementation of the Greater Manchester Cancer communications and engagement strategy and delivery plan. Provide strategic advice and guidance, scope, plan and provide communications and engagement support for different projects and programmes, including Greater Manchester-wide events and campaigns. This will support the strategic objectives, vision and key initiatives of the Alliance to support the delivery of the NHS Englands Planning Guidance.

This will involve preparing suitable media statements, considering and managing media requests, media training senior directors and spokespeople and proactively selling in stories to the media. This work will focus specifically on supporting the Alliances Early Diagnosis agenda. Support pathway board teams to develop public awareness and behaviour-change campaigns, to support early presentation and diagnosis, including targeted campaigns to communities highlighted as part of our health inequalities agenda. This will be in line with the Early Diagnosis Steering Committee, ensuring activities are prioritised in line with our delivery plan.

You will focus on Early Diagnosis projects, whilst also supporting the GM ICBs screening team with communications activities Ensure patient and public voices are captured and considered throughout all of the Alliances work, including by working with underrepresented communities, developing our own User Involvement Programme and encouraging increased uptake of NHS England patient experience surveys, such as the Quality of Life (QoL) survey and the Cancer Patient Experience surveys (CPES and U-16 CPES). You will work in tandem with the Personalised Care team to consider how Experience of Care can be improved for patients using this insight. You will also use this insight to support Early Diagnosis projects, to target underrepresented communities at higher risk of health inequalities or experiencing poorer outcomes. Support the design, development and delivery of key events, including the Greater Manchester Cancer Conference and Awards.

This includes liaising with the National Cancer Programme for NHSE representation, senior leaders from across Greater Manchester, The Mayors Office and Greater Manchester Combined Authority and the wider NHS workforce in GM. You will ensure patient voices and ideas are encouraged and incorporated throughout. You will also be responsible for undertaking post-event analysis to shape future events. You will be expected to work flexibly and support other organisational priorities as necessary task and finish groups and staff brought in to support specific events COMMUNICATION AND SUPPORT This role requires excellent interpersonal communication skills; active listening skills, excellent facilitation skills working with dynamic individuals, good time management and written documentation skills and a high degree of attention to detail.

You will be responsible for ensuring all delivery milestones are in place and met. You will provide robust and effective analysis of different approaches and outcomes to inform strategic objectives in relation to the Plan to ensure the best approach is taken. You will be responsible for evaluating the delivery of the communications and engagement activity and report on this through the relevant governing structures. You will use this to regularly review strategy and approach and make changes where necessary.

**The post holder will also**: Represent Greater Manchester Cancer Alliance in a professional and positive manner Contribute to the team by developing and sharing knowledge, experience, skills and best practice Follow prescribed Greater Manchester Cancer Alliance policies and procedures in all relevant aspects of management Ensure that projects are delivered within the available resources and agreed timescales, providing regular reports and raising significant problems/issues in a timely manner Exert influence upon key stakeholders to ensure that the teams goals and objectives remain a priority in their own work programmes

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