Sales Operations Coordinator Southern Europe Ftc

5 months ago

London, United Kingdom Dr Martens Full time

SALES

**Sales Operations Coordinator Southern Europe FTC**:
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.

**THE GIG**

We are looking for an outstanding Sales Operation Coordinator to join our team based in Camden, London.

You will be working closely with our Sales, Distribution Centre, Supply & Demand and Finance Teams to provide operational support to our Wholesale partners in Southern Europe. It is essential to be fluent in English and French or/and Italian. This is a 18 month FTC.

**THE STUFF THAT SETS YOU APART**
- Manage all daily activities and be the key point of contact for enquiries from customers and other departments. Working closely with Sales Teams, Distribution Centre, Supply & Demand teams to ensure relevant information, issues, process changes are promptly dealt with
- Answer all wholesale customers telephone enquiries, consistently keeping direct contact with customers, promptly providing them with all required information and taking action where appropriate
- Ensure all customers’ queries are managed and that suitable measures are in place to protect the customer from undue failures of Quality, Cost or Delivery performance
- Ensure prompt, timely and accurate input of customers’ orders within given deadlines
- Highlight any problems/errors identified on customers’ orders and ensure customer order details are validated prior to order entry
- Release orders according to allocation coverage, customer requested delivery date, customer shipping and fulfilment requirements and company target needs.
- Handle returns of goods, strictly following the company’s guidelines and rules
- Regularly report to Team Leader workload status, addressing issues to be solved
- Maintain the ship-to customers’ master file and audit data governance
- Liaise closely with other departments to ensure full conformity to customer requirements and efficient handling of account. Liaising with credit department to ensure that queries are resolved and with Supply & Demand to ensure full
- and in-time coverage of orders.
- Liaise with the warehouse and distribution to ensure that VAS is carried out correctly and that SLA are respected as well as on time delivery
- Provide cover as necessary for other staff members (i.e., holidays, sickness, etc).
- To support and assist any colleague and department in case of need or if required

**YOUR FUNDAMENTAL QUALITIES**

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To be our Wholesale Accounts Coordinator_ _you will also possess these qualities:

- Proven track record in B2B/Wholesale operations in the fashion industry. Working with a Footwear brand would be highly advantageous.
- Fluent in French and/or Italian and English.
- Excellent math, organization, and time management skills
- Ability to work in a fast paced, performance-based environment
- Able to manage interpersonal relationships
- Handling and understanding of analytical data
- Focus on data accuracy, proactive and detail oriented
- Process driven, supply chain and operationally driven
- Completer, finisher, forward thinking,
- Innovative, adaptable, and willing to embrace change
- Customer orientated
- Team player and collaborative
- Exceptional written and oral communication skills
- High standard of IT literacy - ability to use ERP and CRM systems, in addition to Microsoft Office packages (Word, Excel, etc.)
- EDI literacy is a plus

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

LI-FQ1

  • Enterprise Sales Professional for Southern Europe

    1 week ago

    London, Greater London, United Kingdom CloudFlare Full time

    About the RoleWe are seeking a seasoned sales professional to join our Enterprise Field Sales team, covering large accounts across the Southern Europe region.ResponsibilitiesDevelop and execute against a comprehensive account/territory plan to drive sales in a defined territory and/or account list.Maintain a robust sales pipeline and develop long-term...

  • Marketing Director for Southern Europe

    2 weeks ago

    London, Greater London, United Kingdom Charlotte Tilbury Full time

    Empower your career with Charlotte Tilbury Beauty, a dynamic and innovative brand revolutionizing the global beauty industry. We are seeking an exceptional Marketing Director for Southern Europe to join our team.About the Role:We offer a competitive salary of £80,000 - £100,000 per annum, reflecting the importance of this role in driving business growth...

  • Institutional Sales Specialist, Italy/Southern Europe

    4 months ago

    London, United Kingdom Jane Street Full time

    About the PositionWe are looking for an established Institutional Sales Specialist with experience in credit sales to help cover and prospect institutional clients in Italy. Over time, this role may potentially grow into other markets in Southern Europe (though you will be working from our London office). While we are looking for someone with a strong credit...

  • Marketing Director Southern Europe

    3 days ago

    London, Greater London, United Kingdom Charlotte Tilbury Full time

    Unlock Your Potential as a Marketing LeaderWe are seeking an exceptional Marketing Director Southern Europe to join our dynamic team at Charlotte Tilbury Beauty. This is a unique opportunity to lead our marketing efforts in Southern Europe, driving growth and innovation across the region.The ideal candidate will have extensive experience in marketing...

  • Business Manager

    1 month ago

    london (bromley), United Kingdom Lakeland Dairies Full time

    Business Manager Southern Europe – Bromley Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties, and annual revenues of almost €2 billion in...

  • Sales Development Manager

    3 weeks ago

    London, Greater London, United Kingdom Deel Full time

    Deel is redefining the way businesses hire and onboard talent globally. We're seeking a highly experienced Sales Development Manager to lead our Sales Development team in Southern Europe.Key Responsibilities:Develop, train, and hire a team of high-performing Sales Development Representatives.Drive a high-performance culture to achieve and exceed sales...

  • Strategic Partnership Manager for Southern Europe

    1 month ago

    London, Greater London, United Kingdom Freshworks Full time

    This is a critical role in expanding our partnerships in Southern Europe, key markets for revenue growth. The ideal candidate has a track record in nurturing executive-level partner relationships and business planning skills.Responsibilities:Strategically manage and expand major channel partnerships in Southern Europe, driving revenue growth.Develop and...

  • Marketing Director

    3 weeks ago

    London, Greater London, United Kingdom Charlotte Tilbury Full time

    Role OverviewCharlotte Tilbury Beauty is looking for an exceptional Marketing Director to lead our Southern Europe region. As a key member of our marketing team, you will be responsible for developing and executing the marketing strategy across retail and e-commerce channels in France, Italy, Spain, Portugal, Turkey, Czech Republic, Poland, and Greece.About...

  • Channel Account Manager

    4 weeks ago

    London, Greater London, United Kingdom Freshworks Inc. Full time

    Job Title: Channel Account Manager - Southern EuropeAbout the Role:As a Channel Account Manager for our Southern Europe region, you will be responsible for fostering strategic partnerships with key channel partners to drive revenue growth and expand our market presence.You will work closely with internal teams to develop and execute plans that meet business...

  • Strategic Partnership Manager

    4 weeks ago

    London, Greater London, United Kingdom Freshworks Full time

    Role OverviewWe're looking for a talented Strategic Partnership Manager to lead our channel partnerships in Southern Europe, driving substantial revenue growth and expanding our strategic partnerships in Spain and Italy.Key ResponsibilitiesStrategically manage and expand major channel partnerships in the Southern Europe regionDevelop and implement...

  • Strategic Marketing Director

    4 weeks ago

    London, Greater London, United Kingdom The FISER Group Full time

    Southern Europe Marketing Strategy LeadThe FISER Group is seeking a seasoned Strategic Marketing Director to shape and deliver high-impact marketing strategies across Southern Europe. This role involves leading initiatives that target professional fund buyers, IFAs, and financial institutions, crafting tailored campaigns to strengthen brand awareness and...

  • Channel Account Manager

    4 weeks ago

    London, United Kingdom Freshworks Full time

    Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global...

  • Channel Account Manager

    1 month ago

    London, United Kingdom Freshworks Full time

    Job DescriptionThis Individual Contributor role is crucial in managing and expanding our strategic partnerships in Southern Europe (Spain and Italy), key markets pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business...

  • Channel Account Manager

    4 weeks ago

    London, United Kingdom Freshworks Full time

    Job DescriptionThis Individual Contributor role is crucial in managing and expanding our strategic partnerships in Southern Europe (Spain and Italy), key markets pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business...

  • Finance Assistant, Southern Europe

    6 months ago

    London, United Kingdom AESOP Corporate Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...

  • PR & Influencer Manager, Southern Europe - Brand Ambassador

    1 month ago

    London, Greater London, United Kingdom Huda Beauty Full time

    About the RoleHuda Beauty is seeking a highly skilled PR & Influencer Manager to join our team in Southern Europe. As a key member of our marketing team, you will be responsible for driving our influencer and press relations strategy across the region.Key ResponsibilitiesDevelop and implement a comprehensive influencer and press relations strategy to drive...

  • Marketing Specialist for Southern Europe and Ireland

    3 weeks ago

    London, Greater London, United Kingdom The Advocate Group Full time

    Job Title: Marketing Manager for Southern Europe & IrelandAbout the Role: We are seeking an experienced Marketing Manager to deliver growth for a portfolio of standout brands across Southern Europe & Ireland.Key Responsibilities:Develop and execute integrated brand plans and activation strategies in line with global brand bibles and toolkits.Provide insights...

  • Southern Europe Channel Marketing Manager

    4 weeks ago

    London, Greater London, United Kingdom Smartsheet Full time

    Smartsheet is seeking a seasoned Channel Marketing Manager for Southern Europe to join our globally distributed Channel Marketing team. This full-time (37.5 hours per week) employee will be responsible for field marketing support for partners in Spain, France, Italy, and Portugal.The Channel Marketing team provides partner-facing communications, to- and...

  • Senior Marketing Manager

    1 month ago

    london, United Kingdom The FISER Group Full time

    Our client, is a leading global investment firm known for its innovation, collaborative culture, and client-focused approach, offering a diverse range of investment strategies—from equities and fixed income to sustainable investing and private assets. They are currently looking to hire a Senior Marketing Manager to shape and deliver high-impact marketing...

  • Senior Marketing Manager

    4 weeks ago

    London, United Kingdom The FISER Group Full time

    Job Description Our client, is a leading global investment firm known for its innovation, collaborative culture, and client-focused approach, offering a diverse range of investment strategies—from equities and fixed income to sustainable investing and private assets. They are currently looking to hire a Senior Marketing Manager to shape and deliver...