Sales Operations Coordinator Southern Europe Ftc

6 months ago


London, United Kingdom Dr Martens Full time

SALES

**Sales Operations Coordinator Southern Europe FTC**:
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.

**THE GIG**

We are looking for an outstanding Sales Operation Coordinator to join our team based in Camden, London.

You will be working closely with our Sales, Distribution Centre, Supply & Demand and Finance Teams to provide operational support to our Wholesale partners in Southern Europe. It is essential to be fluent in English and French or/and Italian. This is a 18 month FTC.

**THE STUFF THAT SETS YOU APART**
- Manage all daily activities and be the key point of contact for enquiries from customers and other departments. Working closely with Sales Teams, Distribution Centre, Supply & Demand teams to ensure relevant information, issues, process changes are promptly dealt with
- Answer all wholesale customers telephone enquiries, consistently keeping direct contact with customers, promptly providing them with all required information and taking action where appropriate
- Ensure all customers’ queries are managed and that suitable measures are in place to protect the customer from undue failures of Quality, Cost or Delivery performance
- Ensure prompt, timely and accurate input of customers’ orders within given deadlines
- Highlight any problems/errors identified on customers’ orders and ensure customer order details are validated prior to order entry
- Release orders according to allocation coverage, customer requested delivery date, customer shipping and fulfilment requirements and company target needs.
- Handle returns of goods, strictly following the company’s guidelines and rules
- Regularly report to Team Leader workload status, addressing issues to be solved
- Maintain the ship-to customers’ master file and audit data governance
- Liaise closely with other departments to ensure full conformity to customer requirements and efficient handling of account. Liaising with credit department to ensure that queries are resolved and with Supply & Demand to ensure full
- and in-time coverage of orders.
- Liaise with the warehouse and distribution to ensure that VAS is carried out correctly and that SLA are respected as well as on time delivery
- Provide cover as necessary for other staff members (i.e., holidays, sickness, etc).
- To support and assist any colleague and department in case of need or if required

**YOUR FUNDAMENTAL QUALITIES**

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To be our Wholesale Accounts Coordinator_ _you will also possess these qualities:

- Proven track record in B2B/Wholesale operations in the fashion industry. Working with a Footwear brand would be highly advantageous.
- Fluent in French and/or Italian and English.
- Excellent math, organization, and time management skills
- Ability to work in a fast paced, performance-based environment
- Able to manage interpersonal relationships
- Handling and understanding of analytical data
- Focus on data accuracy, proactive and detail oriented
- Process driven, supply chain and operationally driven
- Completer, finisher, forward thinking,
- Innovative, adaptable, and willing to embrace change
- Customer orientated
- Team player and collaborative
- Exceptional written and oral communication skills
- High standard of IT literacy - ability to use ERP and CRM systems, in addition to Microsoft Office packages (Word, Excel, etc.)
- EDI literacy is a plus

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

LI-FQ1



  • London, Greater London, United Kingdom CloudFlare Full time

    About the RoleWe are seeking a seasoned sales professional to join our Enterprise Field Sales team, covering large accounts across the Southern Europe region.ResponsibilitiesDevelop and execute against a comprehensive account/territory plan to drive sales in a defined territory and/or account list.Maintain a robust sales pipeline and develop long-term...


  • London, Greater London, United Kingdom Charlotte Tilbury Full time

    Empower your career with Charlotte Tilbury Beauty, a dynamic and innovative brand revolutionizing the global beauty industry. We are seeking an exceptional Marketing Director for Southern Europe to join our team.About the Role:We offer a competitive salary of £80,000 - £100,000 per annum, reflecting the importance of this role in driving business growth...


  • London, United Kingdom Jane Street Full time

    About the PositionWe are looking for an established Institutional Sales Specialist with experience in credit sales to help cover and prospect institutional clients in Italy. Over time, this role may potentially grow into other markets in Southern Europe (though you will be working from our London office). While we are looking for someone with a strong credit...


  • London, Greater London, United Kingdom Charlotte Tilbury Full time

    Unlock Your Potential as a Marketing LeaderWe are seeking an exceptional Marketing Director Southern Europe to join our dynamic team at Charlotte Tilbury Beauty. This is a unique opportunity to lead our marketing efforts in Southern Europe, driving growth and innovation across the region.The ideal candidate will have extensive experience in marketing...


  • London, Greater London, United Kingdom Deel Full time

    Deel is redefining the way businesses hire and onboard talent globally. We're seeking a highly experienced Sales Development Manager to lead our Sales Development team in Southern Europe.Key Responsibilities:Develop, train, and hire a team of high-performing Sales Development Representatives.Drive a high-performance culture to achieve and exceed sales...


  • London, Greater London, United Kingdom Freshworks Inc. Full time

    Job Title: Channel Account Manager - Southern EuropeAbout the Role:As a Channel Account Manager for our Southern Europe region, you will be responsible for fostering strategic partnerships with key channel partners to drive revenue growth and expand our market presence.You will work closely with internal teams to develop and execute plans that meet business...

  • Marketing Director

    4 weeks ago


    London, Greater London, United Kingdom Charlotte Tilbury Full time

    Role OverviewCharlotte Tilbury Beauty is looking for an exceptional Marketing Director to lead our Southern Europe region. As a key member of our marketing team, you will be responsible for developing and executing the marketing strategy across retail and e-commerce channels in France, Italy, Spain, Portugal, Turkey, Czech Republic, Poland, and Greece.About...


  • London, Greater London, United Kingdom The FISER Group Full time

    Southern Europe Marketing Strategy LeadThe FISER Group is seeking a seasoned Strategic Marketing Director to shape and deliver high-impact marketing strategies across Southern Europe. This role involves leading initiatives that target professional fund buyers, IFAs, and financial institutions, crafting tailored campaigns to strengthen brand awareness and...


  • London, United Kingdom AESOP Corporate Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...


  • London, Greater London, United Kingdom The Advocate Group Full time

    Job Title: Marketing Manager for Southern Europe & IrelandAbout the Role: We are seeking an experienced Marketing Manager to deliver growth for a portfolio of standout brands across Southern Europe & Ireland.Key Responsibilities:Develop and execute integrated brand plans and activation strategies in line with global brand bibles and toolkits.Provide insights...


  • London, United Kingdom The FISER Group Full time

    Job Description Our client, is a leading global investment firm known for its innovation, collaborative culture, and client-focused approach, offering a diverse range of investment strategies—from equities and fixed income to sustainable investing and private assets. They are currently looking to hire a Senior Marketing Manager to shape and deliver...


  • London, United Kingdom The FISER Group Full time

    Our client, is a leading global investment firm known for its innovation, collaborative culture, and client-focused approach, offering a diverse range of investment strategies—from equities and fixed income to sustainable investing and private assets. They are currently looking to hire a Senior Marketing Manager to shape and deliver high-impact marketing...


  • London, Greater London, United Kingdom Alex Partners Full time

    Company OverviewA leading global company, Alex Partners, specializes in email signature solutions, serving over 60,000 customers across 150+ countries. Renowned clients include Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.As the email signature solutions industry evolves, Alex Partners is poised to expand its...


  • London, United Kingdom Huda Beauty Full time

    Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest growing beauty brands. As a company, we are fueled by purpose which...


  • London, United Kingdom Charlotte Tilbury Full time

    Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across...


  • London, Greater London, United Kingdom Dexian Europe Full time

    Job OpportunityDexian Europe seeks a seasoned Director of Sales and Operations to drive revenue growth and oversee sales strategy in the UK market.This leadership role is ideal for a dynamic professional with a strong business development background, P&L experience, and a proven track record in growing sales revenue.About the Role:Lead sales strategy and...


  • London, Greater London, United Kingdom Page Personnel Sales Full time

    **Job Overview**We are seeking a highly skilled Sales Operations Coordinator to join our team at Page Personnel Sales.This is an exceptional opportunity to work with a leading Financial Services firm in London, where you will be responsible for coordinating high-volume meetings, developing relationships with broker sales teams, and providing business support...


  • London, Greater London, United Kingdom The FISER Group Full time

    About The FISER GroupThe FISER Group is a leading global investment firm seeking a talented Senior Marketing Manager to join our team in Italy and Iberia.Job SummaryWe are looking for an experienced marketing professional to develop high-impact marketing strategies, deliver tailored campaigns, and strengthen brand awareness across the region.Key...


  • London, United Kingdom Deel Full time

    Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.  The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and...


  • London, Greater London, United Kingdom Dexian Europe Full time

    Job DescriptionDexian Europe is seeking a highly skilled Sales Director to lead our UK operations and drive business growth in the region.The successful candidate will be responsible for managing a team of sales professionals, developing and executing sales strategies, and building strong relationships with clients and stakeholders.This is an exciting...