Sales Associate, Selfridges

3 months ago

London, United Kingdom Cartier Full time

Reference Code: 100650**Sales Associate, Selfridges**:

- London, LND, GB- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**Cartier - Sales Associate, Selfridges**

**(Permanent**, full time)**

**HOW WILL YOU MAKE AN IMPACT?**

As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations.

**Sales Achievements**
- Ensure a unique and exceptional client experience during a sale
- Master perfectly the selling ceremony
- Adapt according to client needs and motivations.
- Transmit the passion and values of the Maison
- Act as the privileged contact for the client in case of After Sales
- Meet individual and boutique targets, both quantitative and qualitative

**Client Relationship & Portfolio Development**
- Cultivate strong client relationships and develops client loyalty
- Develop efficiently the client portfolio
- Execute targeted CRM actions
- Participate to client events and acts as an Ambassador of the Maison

**Boutique Operations**
- Respect all brand and boutique policies and procedures
- Participate in inventories
- Support the set up and breakdowns at opening and closing of the boutique
- Participate in the implementation of Visual Merchandising guidelines
- Assist with special projects when requested
- Undertake administrative tasks and stock room related tasks when required

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**
- A proven track record of successful achievement within a luxury retail environment
- A sales orientated target driven background
- Excellent customer service credentials
- Experience of dealing effectively with different nationalities and cultural backgrounds
- Fluent in English - ideally one additional language
- IT literate
- A strong communicator
- Result and action oriented with strong entrepreneurial mind-set
- Team-player with empathy and strong interpersonal skill

**HOW DO WE KEEP YOU SMILING?**

As a significant member of the **Cartier** community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

**YOUR JOURNEY WITH US**:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
**2nd Stage - Interview with the Deputy Boutique Manager**

**3rd Stage - Interview with the Boutique Manager**

**4th Stage - Interview with the HR Business Partner for Cartier**

**LEARN MORE ABOUT LIFE AT RICHEMONT BELOW**:

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