Retail Sales Associate

2 months ago

London, Greater London, United Kingdom Selfridges Full time
Job Opportunity at Selfridges

Job Title: Flexible Retail Assistant

Job Summary:

We are seeking a highly skilled and motivated Retail Sales Associate to join our team at Selfridges. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our customers.

Key Responsibilities:

  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Sales and Merchandising: Maintain a thorough knowledge of our products and services, and use this knowledge to make sales and promote our brand.
  • Store Operations: Assist with store operations, including receiving and processing stock, maintaining store displays, and adhering to health and safety standards.
  • Teamwork: Work collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Adaptability: Be flexible and adaptable to changing business needs, and willing to take on additional responsibilities as required.

Requirements:

  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Product Knowledge: Develop and maintain a thorough knowledge of our products and services, including trends and competitor activity.
  • Sales and Service Expertise: Demonstrate a strong ability to sell and provide excellent customer service, with a focus on delivering exceptional results.
  • Problem-Solving Skills: Possess strong problem-solving skills, with the ability to adapt to changing situations and resolve customer issues.
  • Flexibility: Be flexible and adaptable to changing business needs, and willing to take on additional responsibilities as required.

About Selfridges:

Selfridges is a leading luxury department store, committed to delivering exceptional customer service and sales experiences. We are a dynamic and innovative company, with a passion for fashion, beauty, and lifestyle.

What We Offer:

  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including a generous bonus scheme and opportunities for career development.
  • Opportunities for Career Development: We are committed to developing our employees, with opportunities for training, development, and career progression.
  • Collaborative and Supportive Team Environment: We have a collaborative and supportive team environment, with a focus on delivering exceptional customer service and sales experiences.

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