Service Catalogue Analyst

3 weeks ago


London, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

**Service Catalogue Analyst**
**6 months contract**
**London | Milton Keynes | East Kilbride**
**Market rate**
- Reporting to the Senior Service Catalogue Manager in a timely manner.
- Supporting the management and prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items.
- Supporting Tooling teams to build the workflows within the ITSM toolset to meet the needs of catalogue requests.
- Ensuring the Service Catalogue items accurately reference appropriate CIs and other data points.
- Maintaining Service Catalogue standards to provide a consistent user experience, suggesting Service Catalogue user experience enhancements as needed.
- Producing guidance material and templates to promote consistency and quality within the Service Catalogue and improve understanding of the Service Catalogue in the wider organisation.

**Please call to discuss further


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