Finance Systems Administrator
2 months ago
**About IVC Evidensia**
With around 2,600 practices, clinics and hospitals across 20 countries in Europe and Canada, IVC Evidensia is one of the world’s largest veterinary care groups, delivering the highest quality care to millions of animals every year, resulting in revenues of over £3.0bn annually. We are focused on delivering our purpose of healthy animals, and happy owners and our size and financial strength to benefit every clinic, customer and patient.
**Main Purpose of Role**:
We have an opportunity for an experienced Finance Systems Support Administrator to support them in using their key Systems. The role will involve ensuring tickets are responded to in line with agreed SLAs.
Excellent organisational skills are essential for this role. The successful applicant will have excellent customer service experience and communications skills, as they will be working with a large number of users and third parties.
You will have the ability to create knowledge-based articles for end users, replicate system issues in development environments and support with testing changes.
**What we need from you**:
- Experience of working with finance/IT systems
- Good communication skills
- Understanding of financial processes would be ideal
- Ability to liaise comfortably with key stakeholders
- Experience of using a call logging system preferable
- Proven ability in translating end users requests into system requests
- Operationally focused and confident in working within a busy environment
This is a hybrid role that requires you to be in the office three days per week.
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- Life insurance
- On-site gym
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Keynsham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: JB
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