Customer Representative Executive
2 months ago
As a Customer Representative Executive, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships. You will be the frontline representative, handling inquiries, resolving issues, and providing outstanding service to our customers.
**Responsibilities**:
- Provide exceptional customer service to clients in a professional and courteous manner
- Respond to customer inquiries promptly and efficiently
- Assist customers with product information, pricing, and order placement
- Upsell products and services to maximize sales opportunities
- Resolve customer complaints or issues in a timely and satisfactory manner
- Maintain accurate and detailed records of customer interactions and transactions
- Perform data entry tasks to update customer information in the system
**Requirements**:
- Fluent in English, both written and verbal communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Excellent phone etiquette and interpersonal skills
- Strong attention to detail and accuracy in data entry
- Ability to multitask and prioritize tasks effectively
- Previous experience in a customer service role is preferred but not required
- Must be able to work well in a team environment
**Job Types**: Full-time, Permanent
**Salary**: From £25,631.10 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Newcastle upon Tyne (preferred)
Work Location: In person
-
Customer Representative
1 month ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full timeWe are looking for a dedicated and friendly Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service, addressing inquiries, and resolving issues. **Responsibilities**: - Provide exceptional customer service by addressing customer inquiries and resolving...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom UK Industrial Tapes Full time**Customer Service Representative** **Salary**: (37.5 hrs), performance-based bonus Monday - Friday, 8:30 - 5:00pm UK Industrial Tapes are a leading Manufacturer, Converter and Supplier of high-performance Adhesive Tapes and Adhesive products. After a successful start to 2023, we are delighted to be recruiting for a Customer Service Representative to join...
-
Customer Representative
4 weeks ago
Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full timeAre you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Responsibilities**: - Communicate with customers via various face to face channels to provide information and...
-
Customer Solutions Representative
4 days ago
Newcastle upon Tyne, United Kingdom LNER Full time**Why LNER?** We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times,...
-
Customer Representative
4 weeks ago
Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full timeAs a Customer Representative, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Duties**: - Provide exceptional...
-
Customer Service Representative
5 days ago
Newcastle upon Tyne, United Kingdom Channel Partners Limited Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. **Duties**: - Handle incoming customer inquiries in person - Provide...
-
Customer Service Representative
4 days ago
Newcastle upon Tyne, United Kingdom Edinburgh P LTD Full time**Customer Service Representative** **Duties**: - Assist customers with inquiries, concerns, and requests - Analyze customer needs and recommend appropriate solutions - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other departments to resolve customer...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom AA Acquisitions Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom Acquisitions Marketing Full timeAs a Customer Service Representative, you will have the opportunity to interact with diverse customers and provide them with outstanding service. This role requires effective communication skills, both written and verbal, as well as the ability to handle customer inquiries and resolve issues promptly. If you are a motivated individual with a passion for...
-
Customer Service Representative
2 days ago
Newcastle Upon Tyne, United Kingdom Red Dot Recruitment Full timeSalary**:£21,750, rising to £24,000**after 20 weeks Hours**:Monday to Friday**hours, with **one in two Saturdays **Remote**:Yes,**after 6 months Location**: Newcastle City Centre** **What's in is for you when you join our client's Customer Service team?** - Salary £21,750 per annum increasing to £24,000 after 20 weeks. - Full Time and Permanent...
-
Customer Service Representative
29 minutes ago
Newcastle upon Tyne, United Kingdom Hire Wise Ltd Full time**Immediate Starts Required!** **Christmas Temp & Permanent Role's Available!** **Full Client Training Available!** Our client is a distinguished leader in the Energy industry. Who are commitment to delivering exceptional customer service. Currently in search of 3 talented and dedicated Customer Service Representative's to join a dynamic team. If you are...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom Alexander Mann Solutions Full timeWe are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for **Customer Service...
-
Customer Service Representative
1 week ago
Newcastle Upon Tyne, United Kingdom Cpl Life Sciences Full time**Role**: Customer Service Representative **Rate**: £10.25 per hour **Duration**: 3 month to full time **Location**: Newcastle - NE27 0BY **Working hours**: Monday - Friday 9AM - 5PM Customer Service Representatives will handle all aspects of customer contacts via telephone and written correspondence and forms. They will be responsible for managing...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full timeAs a Customer Service Representative, you will be a key point of contact for our customers, responsible for assisting them with their inquiries, understanding their needs, and promoting our products and services. **Responsibilities**: - Provide exceptional customer service to clients in person - Engage with customers in a friendly and professional manner,...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom Raven Full timeCustomer Service Representative **Duties**: - Provide exceptional customer service and support to clients - Resolve customer complaints or issues in a professional and timely manner - Upsell products or services to customers when appropriate - Analyze customer needs and recommend suitable solutions - Maintain accurate and detailed records of customer...
-
Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom ENVISION AGENCY LTD Full timeAs a Customer Service Representative, you will be the primary point of contact for our customers, providing assistance and support with their inquiries, concerns, and requests. **Responsibilities**: - Provide exceptional customer service to clients in person - Answer customer inquiries and resolve issues in a timely and professional manner - Up sell...
-
Customer Service Representative
2 days ago
Newcastle upon Tyne, United Kingdom MICROVENTION EUROPE Full timeJob Description You have experience in Customer Service, ideally in the Medical Device or High Tech business and you are looking for a new challenge in an innovative company? Our UK Team is looking for a Customer Service Representative to support our growing business. In your role as Customer Service Representative, you will provide outstanding...
-
Customer Service Representative
7 days ago
Newcastle upon Tyne, United Kingdom BLOOMING PARTNERS LIMITED Full timeAs a Customer Service Representative, you will be the first point of contact for our customers, providing outstanding support and assistance. You will handle inquiries, resolve issues, and ensure a positive experience for every customer interaction. **Duties**: - Provide exceptional customer service by promptly and courteously responding to customer...
-
Remote Customer Service Representative
2 weeks ago
Newcastle upon Tyne, United Kingdom GreenLeaf Organics Full timeAre you a skilled communicator with a passion for helping others? Are you looking for a flexible work opportunity that allows you to assist customers from the comfort of your own home? We are seeking dedicated individuals to join our team as Remote Customer Service Representatives. In this role, you will be responsible for delivering exceptional customer...
-
Customer Support Representative
3 days ago
Newcastle Upon Tyne, United Kingdom Act! LLC Full time**Title: Customer Support Representative** **Location: Newcastle** Act! has one purpose - to fuel small business growth. We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today’s small businesses. Act! is a recognized leader in the small business segment for solutionsthat drive customer acquisition...