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Customer Service Representative

1 month ago

Newcastle upon Tyne, United Kingdom Raven Full time

Customer Service Representative

**Duties**:

- Provide exceptional customer service and support to clients
- Resolve customer complaints or issues in a professional and timely manner
- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend suitable solutions
- Maintain accurate and detailed records of customer interactions

**Requirements**:

- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work well in a team environment
- Previous customer service experience preferred
- Ability to multitask and prioritize tasks effectively
- High school diploma or equivalent required

**Salary**: From £23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Work authorisation:

- United Kingdom (required)

Ability to Relocate:

- Newcastle Upon Tyne: Relocate before starting work (required)

Work Location: In person

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