Customer Service Representative

2 weeks ago


Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

As a Customer Service Representative, you will be a key point of contact for our customers, responsible for assisting them with their inquiries, understanding their needs, and promoting our products and services.

**Responsibilities**:

- Provide exceptional customer service to clients in person
- Engage with customers in a friendly and professional manner, providing assistance and answering questions
- Actively listen to customers to understand their needs and recommend products or services that align with their requirements
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and recommend appropriate solutions

**Qualifications**:

- Excellent communication skills, both verbal and written
- Strong problem-solving and negotiation abilities
- Ability to analyze customer inquiries and provide appropriate responses

**Salary**: From £24,665.87 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Newcastle upon Tyne (preferred)

Work Location: In person

Application deadline: 22/11/2023



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