Showroom Host/receptionist/administrator
4 months ago
H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Showroom Host / Receptionist / Administrator to work with Maserati/Specialist Cars/Lotus, Manchester. We’re looking for someone that’s used to going above and beyond to deliver the highest level of customer service.
The Showroom Host / Receptionist / Administrator will ensure all customers and visitors are greeted both in person and over the telephone in a friendly, welcoming, and efficient manner. You must be able to manage enquiries, frank and prepare post, attend to the presentation of the customer, and assist in main aftersales administration.
**The type of person we are looking for**
- You will have previous customer service and administration experience, preferably within the motor industry.
- You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
- You will have strong written and verbal communication skills with the capability to adapt your style to multiple audiences.
- You will be able to deliver the highest levels of customer service, while always keeping one eye on the commercial success of the business.
- You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
- You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
- You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.
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