Operations Administrator

4 weeks ago


Basingstoke, United Kingdom Conister Bank Full time

**Operations Administrator**
**Salary £23,000 - £26,000**
**Permanent role**
**Basingstoke**

We are an established independent UK Financial services group. We offer innovative and sustainable finance solutions to both retail and commercial customers. We are a growing business who truly values our staff. This is a super role that would suit an organised,customer focused individual who takes pride in their work, loves to provide a great service and enjoys a varied and busy day.

**The Job**:
As Operations Administrator your role is to provide quality administrative support to the business and customers. This is a lovely varied role and would suit someone who is confident, organised and has gained some great customer service or administrationskills, must have a good knowledge of Microsoft Office too. You will be open to learning about the business and the asset finance and leasing world in particular.
- To provide administrative support for all areas of the business.
- Answer, screen and redirect calls to relevant members of staff in a professional and courteous manner, taking messages as required.
- To manage all aspects of new business effectively and efficiently.
- To learn how to most efficiently use all relevant company systems used for new business processing.
- Prepare broker proposals for submission to our credit team, carry out relevant searches.
- To communicate with Brokers and underwriters to help get the best possible results.
- To help develop our Broker relationships.
- To help with any queries on existing agreements.
- Be able to provide reports relevant to areas of responsibility for internal and external use.
- Educate Brokers fully understand the Company’s lending criteria and regulatory requirements, including KYC and AML.
- Working effectively to maintain regular contact with all colleagues in departments to achieve the common goal of writing good quality new business.
- Carry out any other duties as may be reasonably required by your Line Manager.
- Continued professional development of knowledge and understanding of Asset finance industry including the Company products and services, clients, competitors, introducers and markets.

**About You**:

- Would be great if you had experience within the financial services industry, preferably within the asset finance sector
- Excellent organisational and communication skills
- Excellent verbal and numerical skills
- Strong attention to detail
- Ability to work under pressure and to tight deadlines
- Good working knowledge of Microsoft Office packages



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