Medical Secretary
6 months ago
An exciting opportunity has arisen for a fixed term post for a PA/Medical Secretary to join the Proton Therapy Service.
Proton Therapy is a national flagship service at the Christie, leading some of the most initiative and exciting clinical practice in radiation oncology. Proton Therapy is a service that expects the very best from its staff and provides opportunities to help inform and develop a new service to the best possible standard.
We are looking for enthusiastic, highly motivated, and dynamic people with experience of working within a fast-paced clinical environment. A proven track record of success in a similar role is essential.
As part of a small team, you will be responsible for the provision of a full medical secretarial and administrative support service for the clinical oncology consultants assigned to Proton Therapy.
The post holder will undertake a range of specific duties and requires competence in word processing, keyboard skills, audio typing, communication, and organisational skills.
Additional support activities will include preparation and distribution of agendas, minute taking, writing up minutes and following up actions for clinical team meetings, clinical committee meetings and Proton management meetings.
The successful applicant will have experience of secretarial support in a health care setting and demonstrate excellent workload management skills.
If you are up for a new and exciting challenge and not afraid to innovate, this may be the role for you.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
**SPECIFIC DUTIES AND RESPONSIBILITIES**:
Liaise with all consultants in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, which includes placing it in order of priority and taking action on matters which can be dealt with without further reference
To attend, minute and disseminate correspondence for several PBT committee and board meetings
Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential
Organise and schedule meetings and maintain an up-to-date diary for appointments, meetings and interviews
Effectively monitor clinic templates liaising with clinical team and appropriate administration staff to ensure clinic numbers are manageable. Escalating to Admin and Service Managers when appropriate
Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference
Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary.
Deal with stressful phone calls which can be emotional / abusive and of a sensitive nature from relatives/patients
Liaise with internal and external departments to arrange clinical investigations/procedures
Liaise with patients involved in trials undertaken by the team, co-ordinating all necessary information between patients, hospital and organising bodies
Ensure accurate input of patient details when entering data onto information databases and Patient Administration System (Medway) including routine use of the case note tracking system
Receive new patient referrals and organise appointment/admissions and arrange treatment as required
Co-ordinate annual leave within the group to ensure clinics are capped or cancelled as necessary in order that clinics are managed effectively, and clinical and nursing staff are allocated appropriately to other areas
Contribute to the training of new members of staff within a given area as required
Ensure electronic case notes are kept up to date and that all investigations and other material (outside notes and films) are available for clinic appointments/admissions
Provide information required to support the investigation of litigation cases
Provide statistical information to the Information Department as required
Work with Clinicians, Managers and Administration staff to review working practices, identify new improved ways of working and find solutions to problems
Work with Assistant Ser
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