Digital Support Officer
5 days ago
Reporting to Community Support Service Manager, you will provide Brendoncare’s online club and digital connection support offer. You will maintain the quality of online and digital connection services and develop these in line with Brendoncare values andthe needs of the membership. Encouraging our members to enhance their independence with the use of technology.
**What are we offering?**
**Essential**:
- Understanding of the issues affecting older people, particularly why they might struggle to be digitally connected.
- Evidence of your ability to work with a wide range of people in an inclusive way.
- Strong IT and digital literacy skills, coupled with an ability to translate in to easy to follow steps.
- Experience of delivering training or teaching both face to face and online.
- Enthusiastic about the benefits of digital technology and able to inspire and motivate others.
- Ability to work as part of a team.
- Good communication skills, patience and ability to demonstrate active listening.
- Ability to prioritise workload.
- Good level of literacy.
- Car owner and a willingness to travel initially within Hampshire and Dorset.
**Desirable**:
- Experience of working in voluntary sector services for older people.
- Experience of working with volunteers and developing volunteer teams.
- Experience of co-ordinating digital inclusion projects
**Why Work For Us**
Brendoncare is a registered charity, dedicated to improving the quality of life for older people. Care, choice and community are at the heart of what we do.
Brendoncare was formed in 1984 by Winchester GP, Sir Ronald Gibson, a champion of the rights of older people. Convinced they were often let down by the institutions that looked after them, he pioneered the idea of tailoring the full range of care to fit thechanging needs of individuals - always offering care with discretion and dignity. Today, these principles guide all our work. To find out more about us, please go to our website.
We currently have 9 care homes across the South of England, all offering a person-centred approach to the residents we care for. In addition Brendoncare Clubs are friendship and wellbeing clubs providing opportunities for older people to enjoy social interaction.We have over 90 clubs throughout Hampshire and Dorset.
**Brendoncare's Values**
Brendoncare exists to improve the quality of life for older people, through the provision of care homes, housing with care and clubs, offering support that is built on relationships and responds to the needs, aspirations, and choices of each individual.
Our 'Care for Life' promise means that no-one will have to leave their Brendoncare home if their financial situation changes.
**Location**: Winchester
**Contract Type**: Permanent
**Hours**: Full Time, 35 hours per week
**Salary**: £20,938
**Benefits**: Competitive
You may also have experience in the following: Digital Business Support Officer, Digital Officer, Visio, Business Support, Charity, Charities, Business Support Officer, Business Analysis, Systems Support, Digital Solutions, Business Processes, Systems Administrator,IT Support etc.
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