Support Officer

6 months ago


Winchester, United Kingdom A2Dominion Housing Group Ltd. Full time

**Support Officer**

**Westgate Place**

**Winchester**

**Permanent - Full Time**

**36 Hours per week (12 hour shifts from 8am to 8pm Monday to Saturday on a rota basis)**

**£23,177 to £28,057**

**About A2Dominion**

We are a residential property group with a social purpose. We’re committed to supporting all our customers to live independently so they can enjoy their homes and neighbour hoods. Our values and vision underpin all that we do: Deliver, Respond, Innovate, Value Diversity, and Enterprise.

**Responsibilities**

In this Support Officer role, you will deliver high-quality support to clients living in supported accommodation for up to 2 years, enabling them to sustain their tenancy and promoting independence, freedom and choice. Responsibilities include but are not limited to
- Assessing referrals and engaging with prospective clients using a person-centred approach.
- This role will involve liaising with health professionals, other agencies, and colleagues as appropriate.
- Ensure prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures.
- Agree and review client Independent Living Plans and Risk Assessments regularly and deliver contracted support hours to achieve the required outcomes.
- Flexibly deliver the support identified in an Independent Living Plan through regular person-centred contact as appropriate, taking follow-up action and coordinating wraparound support if required from other agencies (for example, Adult Social Care, Criminal Justice, Health services) and internal departments.
- Engage in continuous professional development and reflective practice.
- Forge and maintain links with partner agencies and other key stakeholders as appropriate to maintain good communication and cooperation.
- Report any concerns about safeguarding vulnerable people using the correct procedures and attending case conferences and other meetings as required.

**Who we are looking for**

For example, you may:

- Have experience of working in a customer-facing role, and a passion for customer service.
- Have the understanding to motivate people who have complex and diverse issues including alcohol or substance misuse, mental health trauma and/or behavioural challenges.
- Have an awareness of Universal Credit and Housing Benefit, as well as voluntary and statutory support agencies.
- Have the skills to identify and manage risk.
- Have an awareness of safeguarding measures and processes.
- Have excellent communication skills.
- Have exceptional administration and IT skills - especially Windows, Microsoft Office (Outlook, Word and Excel)

**Choosing us is easy**
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Pay: £23,177.00-£28,057.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- 12 hour shift

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: req2888



  • Winchester, Hampshire, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    The Dispensary Assistant Technical Officer plays a vital role in the pharmacy service at Hampshire Hospitals NHS Foundation Trust. This position requires excellent communication skills, both verbal and written, to work effectively with the wider multi-disciplinary team. The successful candidate will be responsible for ensuring effective prioritisation of...


  • Winchester, Hampshire, United Kingdom Hampshire Hospitals NHS Full time

    Job OverviewWe are seeking a highly organized and proactive individual to join our Urology admin team as a Speciality Support Officer. This role will provide administrative support to the Speciality Coordinators, other support staff, and nursing staff, ensuring the efficient delivery of the transcription service and all admin tasks within the team.Main...


  • Winchester, Hampshire, United Kingdom Shared Services Partnership Full time

    Job OverviewThis role offers the opportunity to provide essential administrative support to schools across Hampshire, working closely with Governors and Trustees to ensure the best possible outcomes for pupils.Key ResponsibilitiesThe successful candidate will be responsible for administering and minuting board and committee meetings, as well as advising on...


  • Winchester, Hampshire, United Kingdom University of Winchester Full time

    **Job Role:** Administrative Support Officer (Institute of Education)We are seeking an experienced and highly organized Administrative Support Officer to join our team at the Institute of Education. As an Administrative Support Officer, you will play a key role in supporting the day-to-day operations of the Institute, ensuring the smooth delivery of our...


  • Winchester, Hampshire, United Kingdom Shared Services Partnership Full time

    Job Details:Job Reference: HCC618766Salary Range: £14.68 per hour, plus rolled up holiday pay and Home Working AllowanceWork Location: Hampshire, Countywide Contract Type: Permanent (Annualised Hours)Hours: The initial contract will be for approximately 136 hours per annumClosing Date: - please note that this advert may close early depending on the volume...


  • Winchester, United Kingdom Christie and Co Full time

    **About Us** Founded in 1935, Christie & Co is the largest firm of specialist business agents and valuers in the UK with 11 offices and a further 11 across continental Europe. Our core services are the valuation and sale of trading businesses across the Healthcare, Hospitality and Retail sectors. **The Role** - To provide high level, proactive...


  • Winchester, Hampshire, United Kingdom Shared Services Partnership Full time

    Job Details:Job Reference: HCC618766Salary Range: £14.68 per hour, plus rolled up holiday pay and Home Working AllowanceWork Location: Hampshire, Countywide Contract Type: Permanent (Annualised Hours)Hours: The initial contract will be for approximately 136 hours per annumClosing Date: - please note that this advert may close early depending on the volume...


  • Winchester, Hampshire, United Kingdom Hampshire County Council Full time

    Support Governance in SchoolsAs an Administrative Support Officer for Governance, you will provide vital administrative support to our schools across Hampshire. This is a rewarding and challenging role that will give you the opportunity to support Governors and Trustees across a range of schools to deliver the best outcomes for their pupils.You will...


  • Winchester, United Kingdom TC Facilities Management Full time

    About The Role Security Support Officer required to to support our client which is located just outside of Winchester. Salary: £13.00 per hour  Contract: 0hrs flexible, to cover predominantly day shifts 07:00 - 19:00 and some night shifts 19:00 - 07:00 The ideal candidate will live locally (Southampton, Salisbury, Andover or Basingstoke...

  • Office Administrator

    5 months ago


    Winchester, United Kingdom Novatia Full time

    Novatia delivers high-quality ICT advice and solutions. To support our project teams, we are looking for a full-time Office Administrator to join the team in our Winchester Office. - _______________________________ **Job Title** Office Administrator **Location** Winchester Office **Hours** Monday to Friday / 9am to 5.30pm **Role** Permanent...

  • Support Officer

    4 weeks ago


    Winchester, Hampshire, United Kingdom Hampshire and Isle of Wight Constabulary Full time

    Job DetailsJob Title: Support Officer - Domestic Abuse Team Location: Winchester Salary: SO1, £33915,00 - £35982,00 per annum Hours: full time, 37 hours per week Contract: temporary for 12 months Job Purpose Key Accountabilities include but are not limited to: 1.Provide appropriate support for victims during both criminal and misconduct investigation,...


  • Winchester, Hampshire, United Kingdom Hampshire and Isle of Wight Constabulary Full time

    About the RoleWe are seeking a highly skilled and dedicated Support Officer to join our Police Perpetrated Domestic Abuse team. As a key member of our team, you will play a vital role in supporting victims during criminal and misconduct investigations.Key ResponsibilitiesProvide comprehensive support to victims, including risk assessments and developing...


  • Winchester, Hampshire, United Kingdom Two Saints Full time

    Job SummaryWe are seeking a motivated and compassionate Homeless Support Worker to join our team at Hampshire Social Inclusion Winchester.As a Homeless Support Worker, you will play a vital role in providing person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living.Key...


  • Winchester, Hampshire, United Kingdom Hampshire County Council Full time

    Support Governors and TrusteesWe are seeking an enthusiastic and committed individual to provide vital administrative support to our schools across Hampshire. As a Governance Clerk, you will administer and minute board and committee meetings, advise on governance legislation and policy, and support governors and trustees to deliver the best outcomes for...


  • Winchester, Hampshire, United Kingdom Shared Services Partnership Full time

    Job Details:Job Reference: HCC617446Salary Range: £26,918 - £29,616 per annum, pro-rataContract Type: Permanent (Term Time Only, 40 working weeks)Closing Date: Interview Date: Key Responsibilities:The Specialist Teacher Advisory Service supports children and young people with diverse needs. As an Administrative Support Officer, you will provide...


  • Winchester, Hampshire, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking an enthusiastic and proactive team worker to support our Speciality Coordinators in the Head & Neck admin team.This role requires excellent admin skills, good communication and customer care experience, as well as the ability to prioritize and manage your own workload.Main ResponsibilitiesProvide admin support to the Speciality...

  • Admin Officer

    6 months ago


    Winchester, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 349627**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- MOJ Grade AO**Contract type**: - Fixed term**Length of employment**: - For a period up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible...

  • Administrative Officer

    5 months ago


    Winchester, United Kingdom University of Southampton Full time

    **2519623BT** Student Administration and Academic Affairs is one of the largest Professional Services departments in the University, comprising a diverse range of teams who share the same passion for enhancing our students' experiences and supporting their well-being. We are looking to recruit an Administrative Officer for our busy Administration and...


  • Winchester, Hampshire, United Kingdom Shared Services Partnership Full time

    Job Details:Job Reference: HCC618766Salary Range: £14.68 per hour, plus rolled up holiday pay and Home Working AllowanceWork Location: Hampshire, Countywide Contract Type: Permanent (Annualised Hours)Hours: The initial contract will be for approximately 136 hours per annumClosing Date: Please note that this advert may close early depending on the volume of...


  • Winchester, Hampshire, United Kingdom Shared Services Partnership Full time

    Job Details:Job Reference: HCC618766Salary Range: £14.68 per hour, plus rolled up holiday pay and Home Working AllowanceWork Location: Hampshire, Countywide Contract Type: Permanent (Annualised Hours)Hours: The initial contract will be for approximately 136 hours per annumClosing Date: Please note that this advert may close early depending on the volume of...