Customer Service/office Administrator
3 weeks ago
Mark Vitow Limited has been established for over 35 years and is a widely recognised and highly regarded UK-wide wholesaler of plumbing and allied products. We are an ambitious, forward-thinking Company offering outstanding service to our customers and providing valuable opportunities for our staff.
All of our Sales Office Administrators primarily undertake the following duties:
- answering a high-volume of telephone calls from our existing customer base
- handling customer queries and providing excellent customer service e.g. arranging collections, issuing credits, tracking orders
- liaising with our warehouse, other departments and key partners, as well as customers
- contacting existing or potential customers to inform them about products and promotions
- general office duties as required
Full training would be given on our bespoke computer system but the ideal applicant should:
- have a confident and enthusiastic telephone manner
- enjoy speaking to customers on the telephone
- possess excellent communication skills
- work well in a fast-paced environment
- have the ability to work well within a team and independently
- be reliable and trustworthy
- be hardworking and dedicated
- have a high level of literacy and numeracy
- have experience of effectively utilising ICT
- be keen to learn new skills and take on responsibilities
We look forward to welcoming our next appointment to the MV Team.
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Wellness programme
Schedule:
- 8 hour shift
- Monday to Friday
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