Customer Service Operator
7 months ago
**Customer Service Operator - Transport / Distribution - Stockport - Up to £30,000.**
**About the Company**
Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Operator to be based in their head office in Stockport. They currently operate across 2 pallet networks, hazardous and non-hazardous freight and working within the UK Transport department, you will be responsible for the following:
**Customer Service Operator
- The Rewards**
- Salary up to £30,000
- Competitive pension scheme
- 20 days holidays + BH
- Training and development opportunities available
**Customer Service Operator - Requirements**
- Experience working within a Transport / Distribution environment is preferred
- Recent UK Road Haulage operational experience is preferred as is a good understanding of other modes of freight transport preferred.
- Microsoft PowerPoint and Excel skills are Essential
- Excellent telephone manner
**Customer Service Operator - Responsibilities**
- Answering calls and liaising with customers chasing bookings, delivery times and dealing with queries.
- Liaising with other pallet network depots to chase ETAs.
- Working with the Operations team to ensure that customers’ deliveries run smoothly and communicating any issues to customers in a timely and professional manner.
- Managing customer claims and paperwork.
- Managing and updating internal and pallet network databases accurately.
- Working with accounts to set up new businesses onto our internal system and the booking portal.
- Providing excellent customer service and developing strong relationships with both our customers’ and suppliers.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
- Transport links
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Stockport, Greater Manchester: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: CSO(1443860)
-
Customer Service
1 week ago
Stockport, United Kingdom Gi Group Full timeCustomer Service Operative Temp to Perm Stockport £10 to £12 per hour (dependent on experience) Day shift 37.5 hours per week Good travel links from Stockport and Tameside Providing customer support Providing both inbound and outbound customer solutions Managing sales orders, Complaints and refunds Creating Monthly customer reports Offering an excellent...
-
Customer Service
2 weeks ago
Stockport, United Kingdom Gi Group Full timeWe are currently recruiting on behalf of our international client based in Stockport for a Customer Service Engineer This is a permanent role working a 37 hour week between 07.30am and 16.00pm paying £35,000 per annum The role of Customer Service Engineer is a crucial one to the success of the business, operating the front end of the business in order to...
-
Customer Service Engineer
1 week ago
Stockport, United Kingdom Gi Group Full timeWe are currently recruiting on behalf of our international client based in Stockport for a Customer Service Engineer This is a permanent role working a 37 hour week between 07.30am and 16.00pm paying £30,000 per annum The role of Customer Service Engineer is a crucial one to the success of the business, operating the front end of the business in order to...
-
Customer Service Representative
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Stockport, we are seeking a Customer Service Representative to deliver exceptional service and support to our customers. This role involves engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Responsibilities:Provide service and support to...
-
Customer Service Representative
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for a Customer Service Representative to join our team at beBee Professionals in Stockport. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...
-
Customer Service Advisor
1 week ago
Stockport, United Kingdom Pertemps Network Group Full timeBased at Manchester Airport (M90 1QX), this Customer Service Advisor vacancy is an Airport Security Operative based role, in which you will be required to perform airport passenger screening duties on airport employees and passengers at security control point We are looking for passionate people who can provide the very best in Customer Service. You will...
-
Customer Service Representative
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Stockport, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...
-
Customer Service Associate
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Stockport, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain...
-
Customer Service Specialist
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £20,000 - £25,000Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Stockport, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...
-
Customer Service Coordinator
7 months ago
Stockport, United Kingdom BioTalent Full time**Job Title**: Customer Services Coordinator **Location**: Cheadle, Stockport **Working Hours**:Monday to Friday - 9.00 to 17.30, on-site **Summary** This role will coordinate the prescription management process, patient stock levels for medical & ancillary products, process orders for delivery to home patients, and undertake patient account management...
-
Customer Service Representative
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RolebeBee Professionals in Stockport is seeking enthusiastic individuals to fill Customer Service positions in our fast-paced environment.Key Responsibilities:Deliver exceptional customer service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school...
-
Customer Service Apprentice
2 weeks ago
Stockport, United Kingdom EMERSON PROCESS MANAGEMENT LIMITED Full timeWe have an exciting opportunity to join Emerson as a Customer Service Apprentice, part of a UK & Ireland Sales group you will be given the opportunity to learn from some of the best managers and engineers in our industries! As a Customer Service apprentice, you will provide help and assistance to a diverse range of customers on a broad variety of services,...
-
Customer Service Advisor
2 weeks ago
Stockport, United Kingdom Essential Personnel Full time**Customer Service Advisor - Permanent** Our Marketing company is recruiting a **Customer Service Advisor** to work in their office in **Bredbury, Stockport** In your role as a Customer Service Advisor you will be be providing business support to all departments. **Duties include**: Manage customer related issues and record them Deal with inbound sales...
-
Customer Service Advisor
7 months ago
Stockport, United Kingdom Halfords Full time**JOB PURPOSE** Make bookings for fleet customers with Halfords Autocentres and Halfords Mobile Services. **JOB CONTEXT** Based at our Fleet Support Centre in Stockport you will be reporting to the Fleet Contact Centre Manager. You will be booking Mechanical and Tyre related work for our fleet VIP customers into Autocentres and dispatching mobile fitters....
-
Customer Service Representative
7 months ago
Stockport, United Kingdom City Today Couriers Ltd Full time**Primary Role** to represent the company’s customer service function in a professional and productive manner, good communication skills, customer retention, customer relationships and growth. **Hours of work** 9am to 6pm **Holiday Entitlement** 20 day plus standard bank holidays from January to December, option to join company pension after passing...
-
Customer Service Supporter
2 weeks ago
Stockport, United Kingdom JYSK Full timeCompany Description JYSK is one of the fastest growing retail chains in Europe. Operating in over 50 countries around the world, we have expanded from just 1 store in Denmark in 1979 to more than 3,000 stores worldwide today. At JYSK, our mission is to provide a great offer for everyone within sleeping and living. Our business concept focuses on selling...
-
Customer Service Supervisor
5 days ago
Stockport, United Kingdom DEXL Full timeResponsible for managing the customer service department, ensuring the company delivers the highest level of customer service possible. Supervise agent, trains, coaches and mentor’s employees. Help raise the profile and image of the business through PR and networking. As part of the management team you will be jointly responsible for contributing towards...
-
Customer Service Executive
1 week ago
Cheadle, Borough of Stockport, United Kingdom Service Care Solutions Full timeJob Title: Customer Service Executive Work Pattern: Full time 9:00 AM - 8:00 PM on a rota basis Duration: Permanent Location: Cheadle SK8 Salary £23k About the Role: We're looking for a passionate and detail-oriented Customer Service Executive to join our team. This vital role ensures a seamless and customer-focused car-buying journey by...
-
Customer Service Advisor
5 days ago
Stockport, United Kingdom DIRECT EXPRESS LOGISITCS Full timeAs a customer service advisor you will be a part of a highly motivated team within a logistics business providing a professional service for our customers. - You will be responsible for maintaining a high level of customer care and managing all the administration that it brings. - You will be expected to deal with inbound calls and enquiries and problem...
-
Customer Service Liaison
5 days ago
Stockport, Stockport, United Kingdom SMC Premier Full timeSMC Premier is a leading provider of facilities management, health, safety & environment compliance, and cleaning services nationwide.About the Role:We are seeking an experienced Customer Service Liaison to join our team. As a key member of our operations team, you will be responsible for providing excellent customer service and administrative support.The...