Receptionst/ Service Coordinator

5 months ago

Swansea, United Kingdom Jacks veterinary Full time

At Jack's Vets our commitment extends beyond the examination room. We pride ourselves on providing top-notch care for both clients and their pets. Our care does not stop there, however We understand the importance of a balanced working life, cultivating a happy environment for all of the team. Jack's Vets is a workplace where our team members not only excel in their roles but also find fulfilment, camaraderie, and happiness in their everyday work experiences. Responsibilities extend beyond administrative tasks to directly impact the overall client experience and indeed the self.

Service Coordinator:
The position of Service Coordinator holds significant importance at Jack's Vets, playing a vital role in ensuring seamless client experiences and efficient operations.

**Duties**:
**Client Interaction, Appointment Scheduling, Client Education, Effective Communication, Problem Resolution, Building Relationships, Primary and secondary Team Collaboration, Client Feedback, daily sanitation, Interdepartmental collaboration, chairing team meetings.**

We embrace a culture that encourages team members to manage themselves with the support of mentors. We believe in fostering an environment of trust, accountability, and autonomy; encouraging all to take initiative and make decisions, unlocking full potential and creativity. This approach not only promotes individual growth but also contributes to a more collaborative and innovative workplace at jacks. Our commitment to this philosophy reflects our belief in the strength of each team member and our dedication to creating a collaborative and dynamic work environment where each team member is an active participant in shaping the future of Jack’s.

We are excited about the prospect of welcoming passionate individuals to join our team. If you believe that your skills, experience and vision align with the role of service coordinator and jacks vets then please do apply. Don't hesitate to contact us if you require more information or have any questions. We're a very friendly and accommodating bunch and someone will be more than willing to help.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

**Job Type**: Part-time

**Salary**: From £10.50 per hour

**Benefits**:

- Employee discount
- Flexitime
- Free parking
- On-site parking

Schedule:

- Day shift
- Flexitime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Ability to Commute:

- Swansea, SA2 7BA (required)

Work Location: In person

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