Content Designer

6 months ago

Birmingham, United Kingdom Department for Work and Pensions Full time

**Details**:
**Reference number**:

- 319722**Salary**:

- £40,201 - £43,347**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- DWP - Digital**Type of role**:

- Digital
- Information Technology**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This role is based in Birmingham. Please find further information on the Corporate hub locations here.About the job

**Job summary**:
**Are you passionate about delivering the high quality content that people need?**

We’re looking for enthusiastic and talented content designers to work on services that make a difference to people’s lives.

Content designers meet users’ needs with content. They help people complete essential tasks. It’s very challenging and very rewarding work for content designers who care about improving people’s lives.

The core purpose of our content designers is to focus on user needs:

- To make complex information and processes easy to understand and follow, and
- To help the government achieve the intended outcomes of its policies

This role will involve working in a multidisciplinary team that’s looking at new ways of working to deliver DWP Health and Disability services.

**Job description**:
A content designer in DWP is responsible for creating, updating and reviewing content for end-to-end user journeys. They make sure the most appropriate content is shown to users in the right place and in the right format.

Content designers are comfortable using evidence, data and research to make the right content decisions. They make sure users' goals are met and that a service or other product meets policy intent.

Our content designers work within a multidisciplinary team across digital and non-digital channels. They contribute to and use style guides and design patterns to produce consistent content.

Putting users' needs at the heart of their work, our content designers help people do what they need to do as quickly as possible.

**Person specification**:

- The essential criteria are outlined in the selection process details.-
**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Communicating and Influencing
- Changing and Improving
- Delivering at Pace

**Benefits**:

- An employer pension contribution of up to 27% For further information please click here.
- Annual leave rising up to 30 days, (based on your working pattern).
- Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
- Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
- An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

**Salary Information**

The salary for this role is from £40,201(Band Min) to £43,347 (Band Max).

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.**Stage 1: Application**

1. Your personal details.

2. Your employment history, skills and experience. In the employment history box, tell us about your employment history and how you meet the essential criteria below - this can be in the detail you give us about your roles or in separate paragraphs.

**Essential criteria**

**You must**:

- have experience of working at pace in an agile environment and from a digital perspective
- have exemplary spelling and grammar and experience of writing and editing using a style guide and plain English
- be able to take a user-centred approach to content design and explain** **design decisions in a way that other people understand
- be able to put forward the case for content design to senior stakeholders and product owners
- know how

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